Grand Mercure Hotel Hualing
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- GreatwallPeonyDragonPacificJinGrand Mercure Hotel Hualing accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 14:00 hours
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Children and extra beds
- One further older child or adult is charged CNY 180 per person per night in an extra bed.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Any type of extra bed is upon request and needs to be confirmed by management.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
- Free!One further child under 12 years stays free of charge when using existing beds.
- The maximum number of extra beds in a room is 1.
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Groups
- When booking more than 7 rooms, different policies and additional supplements may apply.
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Important Notice
- Guests are required to show a valid government-issued ID card or passport upon check-in.<br><br>During the stay, guests can enjoy:<br>- One welcome drink voucher per person.<br>- Free laundry service for 2 pieces per stay. Please kindly check the service hour and other detail with the property directly.<br>- Free photo printing service<br>- Free use of the fitness centre<br>- Free use of the kid's playground. Accompanied by the parents is necessary.<p>This property reserves the right to release the room after 18:00 on the day of check-in. Guests who plan to arrive after this time should contact the property directly. The contact information can be found on the confirmation letter.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“Rooms were clean and comfortable. Most staff were friendly and helpful. Breakfasts when included were excellent but expensive to purchase.”
“Wonderful, loved Urumqi. Hated the police state though. The hotel is wonderful, great amenities, English speaking staff and helpful. ”
“The room was nice in general and the staff was overall friendly, although not very knowledgeable at times.”
“The room is very clean. the thai restaurants that we tried was nicely decorated and food was good.”
“Room size was large. Free water toiletries given, great if you forget to pack these yourself.”
“Nice location, staff at the front Desk are nice, and speak relatively good English. Design is lovely. Had welcome drinks at reception. Awesome bed and pillows. Nice in room amenities. In general, better then I anticipated.”
“Friendly staff and good facilities. Nice central location.”
“Comfy bed, non-smoking floor, friendly and helpful personnel, clean hotel. English is adequate to get around, but it's a good chance to practice your Chinese and everyone speaks Mandarin.”
“excellent hotel 8/10, but breakfast very expensive for what proposed. only few staff members speak English even at the reception.”
“Excellent quality hotel with extremely helpful English speaking staff on reception. Some reviews describe the location as being difficult or a long way from the town centre. Personally I didn't find this an issue at all. If you don't mind walking it is a pleasant 10-15 minute walk to the town centre which I did on several occasions. The surrounding area is also interesting to explore.”