Grand Hyatt San Francisco Union Square
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Grand Hyatt San Francisco Union Square accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 16:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Any type of extra bed is upon request and needs to be confirmed by management.
- All further children or adults are charged USD 30 per night for extra beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- The maximum number of extra beds in a room is 1.
- All children are welcome.
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Groups
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Important Notice
- ***Please note: If you book the "Breakfast Included Rate", the breakfast is only applicable for up to two people. Charges will apply for any additional persons***<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are allowed on request. Charges may be applicable.
What guests loved the most
“A great hotel in a wonderful location. Beautiful room comfortable bed”
“Loved the location and helpfulness of some of the staff.”
“The location is very good. The rooms are very clean. All shopping is nearby. Easy for the young, old, family and big groups. Definitely will come back again. Staff at the reception is awesome. Ron's service is great and thumbs up for him! He understand the fatigue of travelling and tried his best to make everything convenient and comfortable for all of us who are travelling in a big group of 13 including 5 kids. ”
“Excellent room. Excellent bed, excellent staff, excellent location”
“The location was wonderful. The space was beautiful as well.”
“Loved the 24 hrs gym, proximity to the financial district”
“Exceptional hotel and staff, thank you for the birthday surprise for my husband!”
“I only had a few interactions with the staff, but they were all very friendly and helpful. I did not see too many homeless people in front of the hotel, at least not compared to other areas nearby. There always seemed to be 2 or 3 doormen working at the same time, which helped make me feel safe as a single woman coming in and out of the hotel. They offer a lot of complimentary items such as toothbrush, toothpaste, deodorant, shower cap, etc. though you have to call down for many of them to be delivered. The only items I found stocked in my room from the start were shampoo/conditioner/lotion/shower gel. The location of the hotel is probably the biggest positive. It's within a reasonable walking distance of many of the sites I wanted to see. The Starbucks right across the street is nice, though always busy-- be prepared to wait ~30 minutes for your drink in the morning.”
“Location, staff, the view( we asked for it) and we had to order room service as we arrived almost at midnight and the restaurant had just closed .... but our chicken sandwich was outstanding!”
“Very comfortable accommodations with a friendly staff. We loved how we could walk to all the main attractions we enjoy!”