Grand Hyatt Incheon

Scores
  • Cleanliness
    8.9
  • Comfort
    8.8
  • Location
    8.6
  • Facilities
    8.5
  • Staff
    8.5
  • Value for money
    7.6
  • Free WiFi
    8.4

Hotel map
Food & Drink
Bottle of water
Breakfast in the room
Kid meals(Additional charge)
Wine/champagne(Additional charge)
On-site coffee house
Kid-friendly buffet
Good coffee!
Fruits(Additional charge)
Chocolate or cookies(Additional charge)
Restaurant (à la carte and buffet)
Bar
Special diet menus (on request)
Snack bar
Entertainment and family services
Strollers
Kids' outdoor play equipment
Reception services
Concierge service
Ticket service
Currency exchange
24-hour front desk
ATM/cash machine on site
Private check-in/check-out
Luggage storage(Additional charge)
Express check-in/check-out
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
English
Chinese
Korean
Japanese
Cleaning services
Dry cleaning(Additional charge)
Ironing service(Additional charge)
Trouser press(Additional charge)
Shoeshine(Additional charge)
Laundry(Additional charge)
Daily maid service
Accessibility
Toilet with grab rails
Wheelchair accessible
Pets
Pets are not allowed.
Pool and wellness
Spa Facilities
Spa and wellness centre(Additional charge)
Pool with view
Pool bar
Pool/beach towels
Sauna
Indoor pool (all year)
Fitness centre
Heated pool
Foot massage
Full body massage
Hand massage
Head massage
Fitness
Spa/wellness packages
Couples massage
Kids' pool
Back massage
Swimming pool
Massage(Additional charge)
Neck massage
Outdoors
Terrace
Outdoor furniture
Garden
Parking
Free!Free private parking is possible on site (reservation is not needed).
Secured parking
Business facilities
Business centre(Additional charge)
Fax/photocopying(Additional charge)
Meeting/banquet facilities(Additional charge)
General
Heating
Air conditioning
Soundproof rooms
Shuttle service (free)
Facilities for disabled guests
Designated smoking area
Lift
Non-smoking rooms
Shuttle service
Newspapers
VIP room facilities
Safety deposit box
Airport shuttle (free)
Bridal suite
Family rooms
Room service
Gift shop
Activities
Children's playground

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Grand Hyatt Incheon accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • Until 11:00 hours
  • Children and extra beds
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    • Free!Up to two children under 12 years stay free of charge when using existing beds.
    • Free!All children under 2 years stay free of charge for children's cots/cribs.
    • All children are welcome.
    • All children under 12 years are charged KRW 55000 per night for extra beds.
    • The maximum number of extra beds in a room is 1.
    • All further older children or adults are charged KRW 55000 per night for extra beds.
  • Important Notice
    • The swimming pool and sauna facilities on the west tower are closed from 30 November until 14 December 2017 due to renovation works. The fitness centre, swimming pool and sauna facilities on the east wing will be open for guest use during this time.<br><br>There is a free transfer from Incheon International Airport. Please inform Grand Hyatt Incheon in advance, providing flight details and estimated time of arrival, if you want to use the service.<br><br>Complimentary wireless internet access is available. However, high-speed wireless internet access is available at an extra charge.<p>The property will be going through renovation works from Thu 30 Nov 2017 until Thu 14 Dec 2017. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.</p>
  • Pets
    • Pets are not allowed.

What guests loved the most

“Complimentary shuttle bus to/from airport, WiFi, swimming pool, great selection of food and drink (bar, restaurant and cafe), very friendly and welcoming staff, beautifully decorated - everything you need.”

, United Kingdom

“I loved the location from the airport, the shuttle service, and the beautiful Christmas tree.”

, South Korea

“It is a true 5-star hotel. We especially loved the sports entertainment near the gym. VERY convenient to Seoul Incheon airport. Free shuttles to and fro everything 15 mins. Make this your hotel to stay in if you want to stay near the airport.”

, Singapore

“Wonderful Service - Friendly & helpful staff. all spoke English which was a bonus.”

, Australia

“room size, free airport shuttle bus, the hotel staff was very helpful”

, Thailand

“This hotel is well worth the stay. I requested a quiet room and the hotel was accommodating. My room was very spacious, clean and the bed and pillows were so comfortable. The room was super quiet and peaceful. The location of the hotel was great. It had an E-Mart next door to buy snacks and anything else you might need. I had dinner at the buffet. Oh my gosh! It was delicious! All of the sashimi and sushi were so fresh. The cooked foods were delicious as well! The dessert selection was great too. The vanilla ice cream was the best I've ever eaten! I stayed at the hotel 2 nights before flying back to the U.S. I will definitely stay there again if I return to Seoul. It was a very enjoyable and relaxing experience.”

, USA

“the speakers in the room and how comfortable the bed is.”

, Singapore

“Good location for airport with free shuttle every 15 mins. Fine for overnight transit but too far from city for longer stay as nothing around other than airport and takes over 1 hour to get bus to city. Taxi cost is around 57,000.”

, Australia

“Excellent breakfast buffet. Impeccably clean. Very comfortable bed.”

, Mongolia

“This is actual affordable luxury: great, spacious room; tasty food that was delivered promptly; comfortable bed; polite and helpful checking staff. An excellent hotel that I would stay at again.”

, South Korea