Grand Hyatt Dubai
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Grand Hyatt Dubai accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 00:00
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Check-out
- 06:00 - 12:00
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Children and extra beds
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Free!One child under 12 years stays free of charge when using existing beds.
- All children are welcome.
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Important Notice
- Please note that the same credit card used to make the booking must be presented upon check-in.<br><br>The Kidz Club usage is available only on chargeable basis (no complimentary) - Children of hotel in-house guests , children of guests reserved in any F&B outlet and children of guests reserved under events to be charged AED 80.00 per child for the usage of the Kids Club from opening hours to closing hours. (meals excluded).<br><br>Please note there is a compulsory / Non-Refundable New Year’s Gala Diner for all guest staying over 31 Dec 2017 fixed to AED 1,300 per adult and AED 650 per child (6-12 years)<br><br>VAT will be introduced across the UAE on 1 January 2018. The rate is likely to be 5%. Should there be a change in the date of VAT implementation or in VAT rate, it will be added on guest bill upon departure.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Grand Hyatt Dubai in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“Everything is fabulous here, from the staff to the comfy beds, to the various restaurants and breakfast options. I didn't have time to check out the pool or gym facilities this time, but maybe next time!”
“Though I did not mention it was my birthday flowers and cake was sent to my room”
“Amazing hotel with luxury facilities. We forgot mobile in the RTA taxi and immediately called the concierge of the hotel to manage for us and to our surprise we got it recovered with cooperation of Varun @ the desk!”
“1. Rooms are exteremely clean 2. Facilities are great specially if you have a child 3. Good selection of restaurants 4. Breakfast is very good”
“All very pleasant, very clean and tidy. Customers service excellent! It is an hotel with a feel of a resort! Loved any minute of our stay”
“Absolutelly fantastic! We had a misunderstanding about the breakfast for the club room and the staff listened to is and managed to accomodate pur request without extra charges! Work well done, we felt always very welcome and happy”
“For the most part staff were very nice. Staff in the Italian in particular.”
“The staff at this hotel is fantastic, absolutely fabulous !!!! From the reception and concierge staff to staff at the Club lounge (we stayed in a club room), the pool and pool bar staff, the restaurants. Top service with a smile all the time and nothing was impossible. The Grand Hyatt also has fantastic big and beautiful garden and pool area, you do not feel you are in the middle of a big city.”
“Staff are extra helpful, whether the hotel is too big , but they do their job very friendly, room size was very good and efficient”
“Wonderful staff. Great and extensive facilities in a very good location not far from airport and metro. Exceptional food alternatives.”