“The staff were ok Most of the staff were pleasant but more need to be able to understand English or have some kind of interpretation service.”
“This hotel is convenient for me in terms of location. That's it. Personnel at reception on the whole are professional. Chambermaids are very polite. Rooms smell nice. All in all, outside Catania this is one of the best hotels.”
“This is my third time while traveling through Etna, and taormina. like the amenities, accommodations, beautiful grounds and friendly staff and price.”
“Friendly and helpful staff. Good restaurant in the hotel.”
“The rooms are very clean and hotel very modern. The bed super comfortable.”
“Checkin/checkout was extremely fluent. Room was very spacious.”
“The Spa facilities were good... massage was excellent. One receptionist... (a short man with shaved head) was very helpful compared to the others who seemed flustered and in a bad mood.”
“Comfort of bed, large room, reception staff helpful”
“The bed was comfy and the TV was a big LG, a good one. Nice bathroom.”
“Nice big spacious room. Staff are incredibly helpful the hotel is very clean and modern. We stayed during winter but I imagine it will be lovely in the summer with the swimming pool and outdoor areas.”