Grand Hotel National Luzern

Haldenstrasse 4, 6006 Luzern, Switzerland
8.7 433 reviews
Scores
  • Cleanliness
    9.2
  • Comfort
    8.9
  • Facilities
    8.6
  • Staff
    8.6
  • Value for money
    7.7
  • Free WiFi
    8.7
  • Location
    9.4

Hotel map
Food & Drink
Bottle of water
Fruits
Fantastic coffee!
Bar
Restaurant (à la carte)
Breakfast in the room
Entertainment and family services
Babysitting/child services(Additional charge)
Board games/puzzles
Reception services
Concierge service
Luggage storage
Ticket service
24-hour front desk
Currency exchange
Tour desk
Internet
Free!WiFi is available in the hotel rooms and is free of charge.
Languages spoken
French
English
German
Cleaning services
Ironing service(Additional charge)
Shoeshine
Dry cleaning(Additional charge)
Laundry(Additional charge)
Pets
Pets are allowed. Charges may be applicable.
Pool and wellness
Back massage
Swimming pool
Neck massage
Massage(Additional charge)
Indoor pool (all year)
Full body massage
Fitness/spa locker rooms
Foot massage
Head massage
Hand massage
Pool/beach towels
Sauna
Outdoors
Terrace
Sun terrace
Parking
Private parking is possible on site (reservation is not needed) and costs CHF 35 per day.
Parking garage
Transport
Public transport tickets
Business facilities
Meeting/banquet facilities(Additional charge)
Business centre
Fax/photocopying(Additional charge)
General
Pet basket
Room service
Newspapers
Airport shuttle (additional charge)
Shuttle service
Non-smoking throughout
Designated smoking area
Heating
Non-smoking rooms
Shuttle service (additional charge)
Lift
Safety deposit box
Activities
Golf course (within 3 km)(Additional charge)
HikingOff-site
Fishing(Additional charge)
Casino
Tennis equipment
SkiingOff-site
Closest landmarks
Grand Casino Lucerne
0 miles
Lion Monument
0.3 miles
Hertenstein street
0.3 miles
Glacier Garden Lucerne
0.4 miles
Lucerne Station
0.4 miles
Chapel Bridge
0.5 miles
Musegg Wall
0.5 miles
Rosengart Collection Lucerne
0.5 miles
Jesuit Church
0.6 miles
Franciscan Church
0.6 miles
Most popular landmarks
Titlis Rotair Cable Car
16.9 miles
Natural beauty
Lake Lucerne
0 miles
Closest airports
Zurich Airport
29.8 miles
Bern-Belp Airport
39.6 miles
Basel Airport
52.7 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Grand Hotel National Luzern accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • 07:00 - 12:00
  • Children and extra beds
    • Any type of extra bed is upon request and needs to be confirmed by management.
    • Free!One child from 0 to 14 years stays free of charge in an extra bed.
    • One further child from 0 to 14 years is charged CHF 100 per person per night in an extra bed.
    • All children are welcome.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • The maximum number of total guests in a room is 4.
  • Important Notice
    • Please note that breakfast rates vary for children from 7 to 14 years of age. Please contact the property directly for further information. Contact details are stated in the booking confirmation.<br><br>Please note that the swimming pool and sauna will be closed for the yearly revision and renovation from 5 February to 16 February 2018. During this period hotel guests receive free admission to the Fitnesspark National which is situated just across the street (from 16 years).
  • Pets
    • Pets are allowed. Charges may be applicable.

What guests loved the most

“Staff were very attentive. It was my husband's birthday during our stay, and the hotel presented him with a birthday cake, which was a really nice and personal touch.”

, Switzerland

“A worthy stay. Excellent in all aspects. Fully recommended!”

, Luxembourg

“Absolutely beautiful. Lucerne is a lovely town to explore but we loved the hotel so much, we ended up spending 90% of our time in our room watching TV and relaxing. Extremely comfortable stay and the staff is so cultured, polite and courteous.”

, Pakistan

“Gorgeous hotel - excellent location! Amazing view of the lake and mountains from our room - loved the balcony! Dining was great in the restaurant and bar. Elegant but not stuffy”

, USA

“Location views from the room decoration some staff members werevery helpful”

, United Arab Emirates

“EVERYTHING. The room was amazing, beautiful view, turn down service, very clean, staff amazing, 10 out of 10.”

, USA

“Perfect stay, super food, nice people, exceptional Grand Hotel flair which cannot be achieved by new hotels”

, Switzerland

“Loved everything about this hotel! Had lake view room with balcony Fabulous!”

, USA

“Magnificent room and view of lake. Friendly staff going that extra mile for certain guests.”

, United Kingdom

“Grand Hotel. Location. Italian restaurant and service was very good.”

, New Zealand