Grand Hotel Excelsior
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Cleanliness
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Comfort
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Facilities
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Staff
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Value for money
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Free WiFi
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Location
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Grand Hotel Excelsior accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- There is no capacity for extra beds in the room.
- All children are welcome.
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Important Notice
- Please note that in the case of early departure the hotel will charge the entire amount of the original booked stay as a penalty.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are allowed on request. Charges may be applicable.
What guests loved the most
“Staff is excellent. Very attentive and accommodating”
“The staff were amazing. Nothing was to much trouble for them.”
“+staff was at hos best with Alesandro, Antonio, Enzo, Luigi and all of them +pool - quite, cleanness, 10+ comfort”
“Excelent hotel on excelent place. Very professional staff and the diner was unforgettable. We hope to come back one day.”
“Everything.All people were very friendly.Special thanks to Alessandro and Antonio.We will be back and bring our friends.Gregory & Irina.”
“The Hotel Manager, Branka on reception, Antonia and also all the staff who work behind the seen (sorry don't know all there names) who made us feel welcome from day 1. - The hotel Manager's knowledge on the hotel & Ischia Island - Branka helped with our travel around the island at organised our trips - Antonia with our early email correspondence on how to get to the hotel from the airport - and All other staff who where also helpful”
“The Grand Hotel Excelsior was everything we could have dreamed of, and then so much more. I can honestly say I've never been more relaxed or treated with such genuine hospitality. And add the beauty of the resort and Ischia itself, and you have a winning recipe for pure delight. Everyone from Alessandro (owner/manager) to Guiseppe and Maurizio (restaurant team) were so pleasant and absolutely made our stay perfect. Our spa experience was ideal - from salt scrubs to hot stone massages. We could not have asked for anything better. We will be back, and back again and again. Grazie mille! Tracey & Tony”
“Staff very attentive,service excellent view from room fantastic.excellent location near shops and restaurants”
“Wonderful Hotel. Exceptional service and extremely nice, helpful and professional staff.”
“Facilities were great & as a honeymoon couple the hotel provided an upgrade , champagne Staff were very helpful”