Grand Hôtel Thalasso & Spa

43 Boulevard Thiers, 64500 Saint-Jean-de-Luz, France
Scores
  • Cleanliness
    9.6
  • Comfort
    9.4
  • Location
    9.7
  • Facilities
    9.3
  • Staff
    9.5
  • Value for money
    8.1
  • Free WiFi
    9.2

Hotel map
Food & Drink
Restaurant (à la carte and buffet)
Breakfast in the room
Snack bar
Special diet menus (on request)
Bar
Fantastic coffee!
Entertainment and family services
Babysitting/child services(Additional charge)
Reception services
24-hour front desk
Luggage storage
Concierge service
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
Spanish
English
French
Cleaning services
Laundry(Additional charge)
Ironing service(Additional charge)
Dry cleaning(Additional charge)
Pets
Pets are allowed. Charges may be applicable.
Pool and wellness
Hot tub/jacuzzi
Indoor pool (all year)(Additional charge)
Spa and wellness centre
Swimming pool
Steam room
Massage(Additional charge)
Sauna
Pool/beach towels
Outdoors
Sun terrace
Beachfront
Terrace
Parking
Parking garage
Private parking is possible on site (reservation is needed) and costs EUR 21 per day.
Secured parking
Business facilities
Fax/photocopying(Additional charge)
Meeting/banquet facilities
General
Heating
Non-smoking rooms
Soundproof rooms
Air conditioning
Room service
Pet bowls
Safety deposit box
Newspapers
Car hire
Lift
Activities
Golf course (within 3 km)(Additional charge)
Kids' club(Additional charge)
Beach
Bicycle rental (additional charge)

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Grand Hôtel Thalasso & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • All children are welcome.
    • There is no capacity for extra beds in the room.
  • Important Notice
    • Access to Loreamar wellness center is offered from 8:00 to 20:00 and include salted-water heated indoor pool, hot tub, hammam, sauna, experience shower and fitness room. Children of 16 and younger are allowed in the spa from 13:00 to 14:30 and 18:00 to 20:00 only.<br><br>Parking costs EUR 21 per day from January to June and September to December and EUR 25 per day in July and August.<br><br>Please note only small pets are allowed.<br><br>Please note that for group bookings of 6 bedrooms and more, specific cancellation and deposit policies apply. Booking have to include lunch and/or dinner at least once a day during the entire stay. The property will contact you directly to organise this.<p>In the event of an early departure, the property will charge you the full amount for your stay.</p><p>When booking half board, please note that drinks are not included.</p>
  • Pets
    • Pets are allowed. Charges may be applicable.

What guests loved the most

“Fantastic Spa Great sea views Staff were very approachable and friendly”

, United Kingdom

“My disappointment was with breakfast.... Very poor quality for a 5 star hotel with a Michelin star restaurant. Ingredients were not of high quality and the selection was dull. So much can be achieved for a 30 euros per head breakfast and it just did not happen for me. The coffee was good but not hot enough. I did explain fully to the hotel and they have not replied.”

, France

“The property is a beautiful property. We were there visiting friends who live in there. Since we didn't expect to be in the hotel much, we made the mistake of booking a room that did not face the beach. We recommend the beach view, it's spectacular.”

, USA

“I love everything about this hotel. This was our 2nd stay and I gave it a 10 last time so my expectations were high, yet the hotel did not disappoint. This time we used the spa and I particularly loved the sounds the "spa" shower emitted, it really did add to the experience. The other thing that really struck me this time, particularly after spending time in Spain and having no English language tv channels, was the wonderful range of tv available, including free movies and on demand series. The staff were again charming, and we were grateful to be given a good sized room”

, Australia

“evrything - just 10/10 - excellent, very good, we will be back !”

, Ukraine

“Staff we incredibly accommodating and friendly. Room was very comfortable.”

, Ireland

“the staff were wonderful. the room was tiny (750 euro per night). the view was beautiful. the breakfast was fine but service quite slow (also 27 euros per person for breakfast including for a 2 year old!). the overall impression I felt was stuffiness rather than luxury.”

, United Kingdom

“Fabulous hotel and the spa was well managed and a pleasure to use”

, United Kingdom

“Proximity to the beach, food was very good and the outdoor terrace was a lovely place to sit.”

, Ireland

“Amazing staff and lovely excellent service, we couldn't have asked for more from the minute we arrived”

, United Kingdom