“Excellent customer service. I really love the water pressure of the shower as it is tiring after a whole day travelling, it make me enjoyed of the shower. Mineral water which is free of charge is great too. I really appreciate for the lady staff who arranged taxi transfer to the airport as my driver didn't turn up to fetch us. It is a highly recommended hotel. Well done!”
“Nice n clean room. Suitable for family with kids”
“Friendly and helpful staff, very professional. Air conditioning in the rooms is a quiet, comfortable beds and blankets, welcome pack in the room. Rich selection for breakfast with fresh juice. Good sky bar.”
“Hands down, this was THE best breakfast I've ever had in Indonesia, maybe even in all of South East Asia, maybe even in all the hotel stays EVER!! Staff are beyond friendly, helpful, welcoming and professional. Good wee rooftop bar for evening drinks, good walk location to centre of town/train station and nice steak place tucked behind breakfast restaurant. Lots of great local restaurant nearby too! Loved this hotel.”
“Good location, helpful staff, comfy bed and pillows, nice gym and swimming pool”
“Beds were really comfy, TV had channels for everyone, the room, and hotel generally, was very clean. The staff were extremely helpful and friendly nothing was too much trouble. The Saffron restaurant had a slightly limited menu but the food was excellent and good value for money. There are 2 other restaurants on site but our stay was short!”
“The bed was fantastic The receptionists were very helpful and gracious All of the staff were excellent The business office is really great The bathroom was good Room service was really efficient The restaurant is well run and has a good ambience”
“clean and comfortable place to stay. All the staffs are”
“Excellent breakfast with a looooot of choices, very fresh, very yummy, excellent coffee ... nothing was missing. :-)”
“Staff were great. Room clean. Very good breakfast.”