Grand Alora Hotel

No 888, Persiaran Bandar Baru Mergong, Lebuhraya Sultanah Bahiyah, 05150 Alor Setar, Malaysia
Scores
  • Cleanliness
    8.2
  • Comfort
    8.3
  • Location
    8.1
  • Facilities
    7.9
  • Staff
    8
  • Value for money
    7.8
  • Free WiFi
    6.9

Available Deals

Hotel map
Food & Drink
Restaurant (à la carte)
Good coffee!
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
English
Chinese
Malay
Pets
Pets are not allowed.
Pool and wellness
Pool/beach towels
Spa Facilities
Spa and wellness centre(Additional charge)
Fitness
Fitness centre
Sauna(Additional charge)
Massage(Additional charge)
Outdoor pool
Spa/wellness packages
Sun umbrellas
Swimming pool
Services
Meeting/banquet facilities(Additional charge)
24-hour front desk
Fax/photocopying(Additional charge)
Dry cleaning(Additional charge)
Room service
Business centre(Additional charge)
Ironing service(Additional charge)
Laundry(Additional charge)
Luggage storage
Parking
Free!Free private parking is possible on site (reservation is not needed).
Secured parking
General
Non-smoking rooms
Family rooms
Safety deposit box
Newspapers
Lift
Air conditioning

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Grand Alora Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 14:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • Free!One child under 2 years stays free of charge in a child's cot/crib.
    • The maximum number of extra beds/children's cots permitted in a room is 1.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    • One child or adult is charged MYR 80 per person per night in an extra bed.
    • All children are welcome.
  • Important Notice
    • A security deposit of MYR 100 per room is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.<br>A tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
  • Pets
    • Pets are not allowed.

What guests loved the most

“Bed was very comfortable . Breakfast was good with good variety”

, Australia

“I was dissapointed n i think this hotel is overrated. Once we arrived at the lobby area, nobody is welcoming us at the entrance, nobody helped us with our bags. At the counter, i was suprised that GST was not included in the price stated in booking.com, so the charged me another 6%. In addition, I have no idea that they did not include breakfast with the price that they have stated. My kids were so excited to have fun swimming in the pool, unfortunately, the pool was well maintained with green algae n debris inside the pool (u can see it when u swim under the water). The toilet in the lobby area was also not well maintained and cleaned.”

, Malaysia

“Spacious room, good bed, clean bathroom, have access to lobby for disable person. Car park in the building. Have tesco infront of the hotel. Food stall serounded. Near to maybank just one block from the hotel.”

, Malaysia

“I like the view and the surrounding near to shoplot and bank and also tesco”

, Malaysia

“Lifts were ok Room size ok Bathroom & shower ok”

, Malaysia

“comfy bed friendly and helpful staff (shafiq) nice view outside the window quiet room”

, Malaysia

“Overall very good..close to Tesco and night hawker available nearby”

, Malaysia

“my parents love the breakfast and they even ask me to book there again if we come to kedah again. stay there for only 1 night but me and my niece have a really good time at the pool. its quiet and i like how they divide the pool into male and female. will definitely come back. ouhh and we order the room service. we thought the chicken would be small but it was totally the opposite! its big! and the coslow its yummy.. i like it...”

, Malaysia

“speedy action by the staff in resolving our issue. Well done to the receptionist in replacing our room immediately after report been made”

, Malaysia

“the best hotel for buisness n family trip...my kid very happy”

, Malaysia