Gran Melia Jakarta
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Cleanliness
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Comfort
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Facilities
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Staff
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Value for money
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Free WiFi
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Location
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- OtherGran Melia Jakarta accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- 12:00 - 14:00
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Children and extra beds
- The maximum number of extra beds in a room is 1.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- Free!One child under 12 years stays free of charge when using existing beds.
- One older child or adult is charged IDR 533610 per person per night in an extra bed.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that the children under 16 years old are not allowed in the spa area.<br><br>Please note that the credit card used to make the booking must be presented upon check-in, otherwise the property might request that payment is settled immediately using an alternative method. Any deposit paid will be refunded to the original card.
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Pets
- Pets are not allowed.
What guests loved the most
“Excellent service by staff members- clean- immediate attention given to every question - security in and the outside the hotel - would recommend it to business and private traveler”
“The hospitality showered upon me by the staff. They were very courteous and helpful. The breakfast spread was fantastic and the Chinese restaurant served one of the best seafood fried rice I have ever had.”
“I liked the architecture of the lobby. The room was nice and internet speed was good. Many staff and all very helpful and very friendly. Very good hotel. Food all in all good taste. I for sure will come back to this hotel.”
“The staff were very friendly and welcoming. Keep up the good work :)”
“Functional, rooms are big and nice. Well maintIned”
“Overall experience was excellent! The best thing - room upgrade without request!”
“Big rooms if a little dated although some on the higher floors appear to have been modernised. There is a huge variety at breakfast including Western, Indonesian, Japanese and Chinese. Freshly made omlettes and a good selection of beef based bacon and sausages. The restaurants in the property appear to be fairly pricey so may be worth taking a look further afield. The staff were very welcoming and always friendly.”
“The check-in staff is very helpful and fast, within short time you are in the room. Bags followed within 3 minutes. Nice and clean room. We traveled with our 5 weeks old baby, so asked for a quiet room, to not disturb the other guest, should the baby start crying in the middle of the night. It was all taken care of. We also got a baby bed (Free of charge). It was in general a really +5***** service!! Good Location, Taxi was always available, as well as Transportation to the Airport.”
“The modern designs and architecture of the hotel. The breakfast was excellent. The staff was very friendly. ”
“The bed is comfortable and the room is very spacious.”