“The location certainly: it's right in the center of town. Literally minutes away from Parque Calderón. It is quiet at night when one needs his/her sleep. The maid service was excellent and the complementary breakfast was great.”
“The location was very good. It was walking distance to the center of town. The balcony of my bedroom was nice.”
“The staff was very helpful and friendly.Great location”
“The breakfast area was lovely. The location was great. And the staff were very accommodating of our late arrival (1am) and also organised breakfast for our early departure (6am)”
“The hotel is centrally located, an easy walk to the central plaza and shopping. The staff were very warm and helpful, and the central courtyard beautiful, full of thriving plants of all kinds.”
“Pretty good breakfast and nice staff. A very central location to Cuenca, with a lot within walking distance.”
“Great location, pretty close to town, activities, restaurants”
“We stayed 2 nights at Gran Hotel. We like the decors of the hotel. The hotel is near to the center & surrounded by stores. Our room was on the 2nd floor, the only problem was the hot water, we have to wait 10 minutes to get hot water. Other than that, everything was fine.”
“Very helpful staff. Always, willing to help. Good location. Nice Spanish-style patio. WiFi works really well.”
“Great staff!! They were very nice and helped us in everything we needed.”