Gem Hotel

Policies

• Cancellation/prepayment
  • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.

• Cards accepted at this property
  • Gem Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

• Check-in
  • 14:00 - 21:30

• Check-out
  • 12:00 - 15:30

• Children and extra beds
  • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • All children are welcome.
  • The maximum number of extra beds in a room is 1.
  • All further children or adults are charged MYR 30 per night for extra beds.
  • Any type of extra bed is upon request and needs to be confirmed by management.

• Important Notice
  • A tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Gem Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>

• Pets
  • Pets are not allowed.