Four Seasons Hotel Shanghai
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- GreatwallPeonyDragonJinFour Seasons Hotel Shanghai accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 12:30 hours
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Check-out
- Until 14:00 hours
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Children and extra beds
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- All children are welcome.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Free!One child under 18 years stays free of charge in an extra bed.
- Free!One further child under 18 years stays free of charge when using existing beds.
- One older child or adult is charged CNY 288 per person per night in an extra bed.
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Groups
- When booking more than 8 rooms, different policies and additional supplements may apply.
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Important Notice
- Guest are required to show a valid government-issued ID card or passport upon check-in.<br><br>Please note that smoking is strictly prohibited on site.<br><br>We offer you Booking.com exclusive discount at our Shintaro Japanese Restaurant: CNY 288 per person (Original price CNY 435), valid until 30th November, 2017.
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Pets
- Pets are not allowed.
What guests loved the most
“I loved the hotel everything was great. The staff was really friendly and helpful and very fast. I highly recommend it”
“Though the hotel staff did not find our booking information at the beginning, their services and attitudes were great. I appreciate their timely response to help us complete the checkin procedure.”
“Excellent staff wo have been truly helpful throughout my stay. The iphone app to order room services if very convenient”
“I had to travel to China while 6 months pregnant from North America. Being pregnant, I wanted a clean and comfortable hotel to stay at. The Four Seasons more than exceeded my expectations. Everything was perfect - the staff were so friendly, the room was perfectly clean, the bed was very comfortable and the food was delicious. I couldn't have enjoyed my stay more and will now always stay here during my future business trips to China.”
“Big room, big windows, bright, great breakfast. Comfortable bed”
“It was healed very much by the hospitality of the staff. The room was clean and the amenities were very nice.”
“- Very well located in the heart of Shanghai (convenient for business purposes) - Bed very comfortable / Nice rooms - Excellent service & customer care”
“Amazing service, true to four seasons standards, they go above And beyond for each guest's individual needs.”
“First time we stayed at this hotel. They upgraded our room at our midnite arrival. Services of staff was helpful and good. Perhaps the communications was wrong, Sunday buffet was supposed to be until 11am, however guests arrived at 10:30am saw all the food was packed away. Nevertheless, the Cafe Manager and staff were good enough to service all these guests and provide them with nice selections and choices at their own table, relieving different complaints at the end. Overall, it was worth staying.”
“Housekeeping did great job replenishing water supplies! Great location, so close to walk everywhere!”