Four Points by Sheraton Guangzhou, Dongpu
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
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Paid WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Four Points by Sheraton Guangzhou, Dongpu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!One child under 12 years stays free of charge when using existing beds.
- All children are welcome.
- One older child or adult is charged CNY 300 per person per night in an extra bed.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that extra bed and breakfast charges will differ during the Canton Trade Fair period.<br><br>The hotel provides a free 2-way shuttle services to Pazhou Complex during the Canton Trade Fair period.<br><br>Please note that extra beds can only be provided for rooms with a double bed.<br><br>Value-added tax (VAT) will be implemented in China as of May 1 2016. Should VAT be administered during time of stay, guests will be liable to the payment of VAT rates applied to room and miscellaneous charges.
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Pets
- Pets are not allowed.
What guests loved the most
“The receptionist are always helpful and friendly. Good English spoken. Impeccably clean - everywhere.”
“We really enjoy the stays! we can not express how much we like it.”
“Staff at the reception were unusually friendly and accommodating. Breakfast was ample and caters both to Chinese and Westerners. The swimming pool was nice and clean. There was also a small sauna.”
“We booked two Executive rooms. Upon arrival at evening found that rooms not available. Existing guests would do late check out. The front desk lady were asking apology again and again and asked two hours for making the room ready. We asked for at least one any other room for this duration. But no room were available. Then she called the manager and it was something happened unexpected. She checked, asked her apology with so politely and offered us presidential suite as replacement. It was a duplex with RMB10,000 per night actual. It was huge. Chinese president stayed in this suite. We were so lucky. Special thanks to the Manager. Very good hotel. All staffs understand English well and also can speak. Good breakfast, good dining, good wifi.”
“An excellent Hotel in every way, wonderful staff, the friendliest we have ever met, a hearty buffet breakfast with a wide and good selection, large and comfortable beds, well laid out rooms.”
“Well groomed staff, quite helpful too. Room, it's view, it's amenities, all were excellent. Well designed bathrooms. Breakfast was very good. free wifi worked superb and amazingly all my google apps worked on this wifi (While in China, no app from google works).”
“The bedroom is definitely comfortable and the staff are simply awesome. Breakfast is great but could do with a little better variety. We stayed there for ten days and it can become a little boring.”
“Booked two rooms 1510/1511, bed is super comfort, my mum loved the breakfast.”
“Comfortable all round stay. Good beds, great breakfast. Will come again.”
“The hotel is modern but is ran by the most awful unhelpful staff i have ever come across, I have stayed in many luxury hotels and these guys literally blow their own trumpet. If you cannot crack a smile and assist customers with basic things why work in this industry? We will never stay here again.”