“Lovely comfy bed . The older concierge was most helpful . Reception staff very friendly and welcoming . Felt at home in the hotel . Good location . Would like if it was a little bigger , foyer rooms etc but it was charming and I’d stay again .”
“This hotel is in a great spot just off 3 avenue.It has its own bar and restaurant which we found very handy.The staff are great really friendly and helpful nothing is too much trouble.”
“Excellent location next to Grand Central Station. Very comfortable and friendly.”
“Comfortable room. Friendly and attentive staff who were on hand for every requirement. Central location. Excellent customer service.”
“The room was quiet; the ceilings were high; the doors were solid wood, not hollow core; the sheets were crisp and a good weight; the duvet was just the right thickness. The staff downstairs were all competent and friendly, and our requests from the room for assistance were fulfilled really quickly. The towels and bathrobe were thick and fluffy.....”
“Location was excellent and staff were really helpful”
“The staff was very friendly and accommodating. The location was just right for this visit. The bed was comfortable and the room very quiet.”
“Bed was very comfy, lovely bathroom and toiletries, brilliant location, refreshing drink at reception, lovely staff members, very nice overall!”
“The staff were excellent, so helpful and friendly, They even arranged for champagne and treats to be left in our room, as we were celebrating a special occasion, From the concierge/porters, receptionists to the waiting staff,I couldn’t praise them enough,”
“Didn't have coffee .tea was fine with plenty on the day I had breakfast. Porridge was below par with no sugar or honey or milk on the table. Toast was just 'warm bread' not toast”