Fairmont The Norfolk
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- CashFairmont The Norfolk accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 12:00 hours
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Check-out
- Until 10:00 hours
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Children and extra beds
- Free!One child under 3 years stays free of charge in a child's cot/crib.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- One older child or adult is charged USD 79 per person per night in an extra bed.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
- The maximum number of extra beds/children's cots permitted in a room is 1.
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Pets
- Pets are not allowed.
What guests loved the most
“Aesthetically pleasing.... pool.... safe haven in the midst of political unrest”
“The rooms and garden were very nice. The swimming pool was also OK.”
“Room very comfortable. Staff excellent. Tatu restaurant one of my favorites.”
“Loved the history of the hotel. The Sunday Brunch was fabulous! I pre-arranged with the concierge for a pickup from the airport and transportation to the Sheldrik Elephant Orphanage and all went well. I would recommend this hotel to anyone traveling to Nairobi and who want to feel pampered.”
“General atmosphere, splendid garden, great breakfast.”
“The house keeping. they kept refilling used products for 1 person and we had to keep calling the front desk every day.”
“Africa Feeling at its best, history paired with luxury”
“Well located colonial-style hotel.one of the oldest buildings in town(1937)with huge green territory.has all facilities-spa,gym,swimming pool. spacious rooms,friendly staff.every day we found small nice surprises on the bad-tiny rhinos,so now I've got collection))”
“Garden in the hotel and facilities like health center.”
“Large room size, good security, good brand of skin care products (e.g. soap, body lotion), nice food provided by the restaurant Cincin (very good steak); nice view; nice location; easier to get taxi to other place of Nairobi. Small stone made gift every night.”