FLEXSTAY INN Shirogane

Policies

• Cancellation/prepayment
  • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.

• Cards accepted at this property
  • FLEXSTAY INN Shirogane accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

• Check-in
  • 14:00 - 18:00

• Check-out
  • Until 10:00 hours

• Children and extra beds
  • All children are welcome.
  • Free!One child under 12 years stays free of charge when using existing beds.
  • There is no capacity for extra beds in the room.

• Important Notice
  • Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.<br><br>The front desk is open until 18:00. Guests arriving after check-in hours must inform the property in advance. Contact details can be found on the booking confirmation.<br><br>Please present your booking confirmation when checking in.<br><br>The full amount of the reservation must be paid at check-in.<br><br>Please note that the hotel has no lift.<br><br>Please note all rooms are smoking rooms.<br><br>When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.<br><br>The property accepts a Union Pay credit card.<p>An accommodation tax per person per night is not included in the price and needs to be paid at the property. For guests staying in Osaka, this tax will only apply to stays which begin on and after 1 January 2017.</p>

• Pets
  • Pets are not allowed.