Excelsior Hotel & Spa Baku
Heydar Aliyev Avenue 2, AZ1154 Baku, Azerbaijan
8.1
921 reviews
Scores
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Food & Drink
Bar
Snack bar
Special diet menus (on request)
Breakfast in the room
Restaurant
Reception services
Ticket service
Private check-in/check-out
Luggage storage
Concierge service
ATM/cash machine on site
24-hour front desk
Currency exchange
Express check-in/check-out
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
German
English
Russian
Ukrainian
Turkish
Azerbaijani
Cleaning services
Laundry(Additional charge)
Dry cleaning(Additional charge)
Trouser press(Additional charge)
Shoeshine
Ironing service(Additional charge)
Pets
Pets are not allowed.
Pool and wellness
Massage(Additional charge)
Sauna
Swimming pool
Indoor pool (all year)
Fitness centre
Hot tub/jacuzzi
Spa and wellness centre
Kids' pool
Outdoor pool (seasonal)
Outdoors
Terrace
BBQ facilities(Additional charge)
Sun terrace
Parking
Free!Free public parking is possible on site (reservation is not needed).
Business facilities
Meeting/banquet facilities(Additional charge)
Business centre
Fax/photocopying(Additional charge)
General
Heating
Safety deposit box
Lift
Designated smoking area
Shuttle service
Allergy-free room
Car hire
Bridal suite
Newspapers
VIP room facilities
Airport shuttle (additional charge)
Chapel/shrine
Air conditioning
Packed lunches
Room service
Non-smoking rooms
Shuttle service (free)
Soundproof rooms
Activities
Table tennis(Additional charge)
Tennis equipment(Additional charge)
Tennis court(Additional charge)
Squash(Additional charge)
Closest landmarks
Most popular landmarks
Restaurants and markets
Closest airports
Heydar Aliyev Cultural Center
0.3 miles
Khatai Metro Station
0.6 miles
Nariman Narimanov Metro Station
0.8 miles
Tofik Bakhramov Stadium
0.9 miles
Gandzhlik Metro Station
1.1 miles
28 May Metro Station
1.3 miles
Jafar Jabbarly Metro Station
1.3 miles
Formula 1 Grand Prix Baku
1.5 miles
Azerbaijan Opera and Ballet Theatre
1.6 miles
Bakmil Metro Station
1.6 miles
Park of Officers
1.8 miles
Fountain Square
2.2 miles
Maiden Tower
2.4 miles
Ismailiyya Palace
2.4 miles
Taza Pir Mosque
2.5 miles
Shirvanshakhs' Palace
2.5 miles
Muhammad Mosque
2.5 miles
Philharmony Park
2.7 miles
Azerbaijan Carpet Museum
2.8 miles
Flame Towers
3.1 miles
Cavali Club
0.6 miles
Heydar Aliyev International Airport
10.9 miles
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Excelsior Hotel & Spa Baku accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- The maximum number of extra beds in a room is 1.
- All children under 12 years are charged AZN 30 per night for extra beds.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- Free!One child under 6 years stays free of charge when using existing beds.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
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Important Notice
- Please note that the hotel does not accommodate non-married Azerbaijani couples. All Azerbaijani couples must present a valid marriage certificate upon check-in.<br><br>Please note that if you check out prior to initial check-out date a change of 100% per 1 night will be charged in addition to the cost of the stay. This policy is not valid for non-refundable rate.<br><br>Please note that smoking rooms are subject to availability. Please use the special request box when making the reservation.<br><br>Please note that 1 extra bed is available in all rooms.<br><br>Please note that one child can stay free of charge, while using existing beds. The second child stays at surcharge of 30 AZD.<br><br>Guests younger than 18 years old can not stay in the Presidential Suite.<br><br>Guests may not be able to use the outdoor pool if there is an event in the pool area.
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Pets
- Pets are not allowed.
What guests loved the most
“Good location specially the service provided by the hotel to drop guests to nearest mall ”
“- Room layout - staff at spa/pool reception were very friendly”
“Everything very good and this was my fourth time stay in same hotel”
“The hotel is perfect.but needs a small travel agency office at the lobby.which provides tours for visitors.”
“All meals that provide every day were the same and nothing new during my stay, I suggest to change the menu from day to day that will attract the customers to choice the breakfast facility from the hotel rather than to go out.”
“It's in nice location, quite and good facility”
“The restaurant Belvedere is correct, the breakfast is good.”
“the free shuttle service from hotel to Baku downtown was very good”
“Hotel installations are great in general. Incredible fitness center with SPA. Highly recommendable.”
“indoor Swimming pool was big, parking areas was large and sufficient parking lots. The person who is in charge of the indoor swimming pool was so helpful. I would like to extend my thank to him.”