Excelsior Hotel Ernst am Dom

Scores
  • Cleanliness
    9.7
  • Comfort
    9.5
  • Location
    9.8
  • Facilities
    9.3
  • Staff
    9.5
  • Value for money
    8.5
  • Free WiFi
    8.7

Hotel map
Food & Drink
Restaurant (à la carte)
Bottle of water
Kid meals(Additional charge)
Great coffee!
Bar
Breakfast in the room
Entertainment and family services
Babysitting/child services(Additional charge)
Reception services
Currency exchange
24-hour front desk
Concierge service
Ticket service
Luggage storage
Express check-in/check-out
Tour desk
Internet
Free!WiFi is available in the hotel rooms and is free of charge.
Languages spoken
Spanish
German
French
Italian
English
Cleaning services
Laundry(Additional charge)
Trouser press(Additional charge)
Shoeshine
Dry cleaning(Additional charge)
Daily maid service
Ironing service(Additional charge)
Pets
Pets are allowed on request. Charges may be applicable.
Outdoors
Terrace
Wellness facilities
Spa lounge/relaxation area
Sauna
Massage(Additional charge)
Fitness centre
Fitness
Hammam
Personal trainer
Steam room
Parking
Public parking is possible at a location nearby (reservation is not possible) and costs EUR 27 per day.
Street parking
Parking garage
Business facilities
Business centre
Fax/photocopying(Additional charge)
Meeting/banquet facilities(Additional charge)
General
Room service
Air conditioning
Family rooms
Non-smoking rooms
Designated smoking area
Shuttle service (additional charge)
Soundproof rooms
Lift
VIP room facilities
Shops (on site)
Bridal suite
Allergy-free room
Safety deposit box
Airport shuttle (additional charge)
Newspapers
Gift shop
Heating
Shuttle service
Non-smoking throughout

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Excelsior Hotel Ernst am Dom accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • Until 13:00 hours
  • Children and beds
    • Children are welcome
    • The maximum number of extra beds, cots and children allowed in existing beds is dependent on the room you choose. Please check your selected room for the maximum capacity.
  • Groups
    • When booking more than 5 rooms, different policies and additional supplements may apply.
  • Important Notice
    • Please note that an 01 January, a New Year's Day brunch will be available instead of breakfast.
  • Pets
    • Pets are allowed on request. Charges may be applicable.

What guests loved the most

“Suite was large, comfortable, clean and overlooking the Cathedral. Hotel is classy, but staff is warm and friendly. We had a great time!”

, Netherlands

“My partner and I were celebrating our one year anniversary so I decided to book the Excelsior Hotel Ernst am Dom as I have wanted to for many years. My high expectations were met and exceeded; lovely staff, a beautiful and spotless room (with free mini bar!) and such an amazing location! We even had a limited view of the Cathedral without paying extra! I would love to go again, and would definitely recommend this amazing place.”

, United Kingdom

“Very lovely and comfortable hotel. All staff are very friendly and welcoming. Breakfast is the best so far of any hotel I have stayed at. There is a huge variety and superb quality, e.g. the scrambled eggs at the buffet are moist rather than the usual dry fare. There is also the option of dishes prepared to order.”

, United Kingdom

“The room was spacious, well furnished, peaceful and quiet. Nice bath”

, Netherlands

“I was upgrade to a 2 rooms suites with awesome view of the cathedral on the higher floor.”

, Switzerland

“Very comfy big bed. Great view of the cathedral from our room!”

, United Kingdom

“The staff seemed to really care without putting on a show. It was five star luxury but in a relaxed friendly way.”

, United Kingdom

“Everything!! Especially the "Hansa Stube" restaurant: superb as always.”

, Germany

“Excellent service and professionalism from the entire staff! Wonderful room and excellent breakfast!”

, Germany

“Great location, great and kind staff, good view. Free minibar.”

, Taiwan