Ermitage Hotel

Scores
  • Cleanliness
    9.1
  • Comfort
    8.7
  • Location
    9.6
  • Facilities
    8.3
  • Staff
    9.1
  • Value for money
    8.5
  • Free WiFi
    8.8

Hotel map
Food & Drink
Bottle of water
Entertainment and family services
Board games/puzzles
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
Russian
English
Cleaning services
Ironing service(Additional charge)
Dry cleaning(Additional charge)
Laundry(Additional charge)
Daily maid service
Pets
Pets are not allowed.
Parking
Free!Free public parking is possible on site (reservation is needed).
Business facilities
Fax/photocopying(Additional charge)
General
Heating
Air conditioning
Shared lounge/TV area
Safety deposit box
Airport shuttle
Bridal suite
Non-smoking throughout
Non-smoking rooms
Shuttle service
Soundproof rooms
Shuttle service (additional charge)

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Ermitage Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 14:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • Any type of extra bed is upon request and needs to be confirmed by management.
    • The maximum number of extra beds in a room is 1.
    • All further older children or adults are charged RUB 1000 per night for extra beds.
    • Free!One child under 6 years stays free of charge when using existing beds.
    • All children are welcome.
    • All children under 16 years are charged RUB 1000 per night for extra beds.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • Important Notice
    • Please note that extra beds are only available for the Superior Room.<br><br>Please note that registration fee for foreign citizens is RUB 200 per person.<br><br>Please note that visa support for foreigners is 800 RUB per person. In case of cancellation, 100 percent of the first night will be charged.
  • Pets
    • Pets are not allowed.

What guests loved the most

“Hotel is central, about 10 minutes walk from the Hermitage. The room is medium in size, spotlessly clean, and has all necessities like a mini bar, safe, and a stable Wi-Fi signal. Receptionist spoke English and was very friendly and helpful. A breakfast restaurant and a 24 hour shop are located nearby.”

, Israel

“Comfortable room and the staff was extremely friendly and helpful. They made coffee and tea for us whenever we wanted. The location was perfect....2 blocks from the Neva river and about 500 meters from Palace Square and the Hermitage.”

, USA

“I've spent 10 days in this pretty hotel in september 2017, and I highly recommend it ! It's a small but cozy place. Rooms are comfortable and well-kept. Location is fantastic: it's really a two-minutes walk from the Hermitage ! Staff is very friendly and smilling, always ready to help and advice. Just perfect...”

, France

“To be able to walk a few hundred metres to the Hermitage was fantastic. Staff was friendly and helpful. The room was not big, but had everything we needed to feel comfortable and safe (photo is taken from the Hermitage and shows Millionnaya Ulitsa where the hotel is located).”

, Australia

“The hotel is perfectly situated in St. Petersburg. The staff in the hotel and in the nearby cafe where breakfast is provided were all very nice people and helpful. The hotel provides an excellent base for sightseeing.”

, Spain

“Very small, but cozy hotel (just 4 rooms). Friendly helpful staff, quiet place. Right next to Ermitage! Great place for visiting all highlights on foot.”

, Russia

“The hotel has a very central position. From there you can visit all the main attractions mostly by walking. Room was very clean, comfortable, quiet and wide. Staff is very porofessional and able to support requests for directions or tour suggestions. Airport transfer was punctual and efficient.”

, Italy

“We were guinea pigs for new breakfast system. The Hotel is too small (5 rooms) to do justice to a Breakfast room/Buffet, so gives you a pass for a Hotel Restaurant across the road. They do great breakfast to order in nice surround. And they do great lunch & dinner at a good price too. Hotel Location is brilliant, just around corner from Hermitage, & pretty much a walk to the key sights. Rooms are nicely fitted out & match photo's on site. Coffee & tea are made to order by lovely reception ladies. Or a Thermos of boiling water supplied for DIY coffee in room. Reception staff are very helpful, more so the better their English is. It can be a laugh using the onscreen translator with those with limited English. No matter, its always with a smile & a can do attitude. Often the staff are Language or Arts students so can give useful tips on things to do & places to go. If I am in St Petersburg again, I will stay here, no need to look for more.”

, Australia

“The staff in the hotel and in the nearby cafe where breakfast is provided were all delightful and could not have been more helpful. The hotel is quiet and clean and provides an excellent base for sightseeing.”

, United Kingdom

“Расположение очень хорошее . Сам отель так себе в отеле всего 5 номеров . Если на первом этаже то вы в подвале и окна не открыть так как окна выходят на тратуар в районе ног прохожих. Завтраков нет . Парковка есть во дворе но вам ее не предложат а сразу предложат искать место рядом с отелем это не реально найти , как я сказал что меня это не устраивает и что я тогда поищу отель другой сразу предложили место во дворе . Рядом с отелем чуть дальше к эрмитажу все время пасутся менты которые сразу же вас остановят по любому поводу чтоб снять с вас денег меня за 3 дня проверяли 6 раз ( Карл 6 раз!!!) В отеле нет не каких услуг ( просто ночевать и все ) холодильник у нас не работал . Охрана в отеле в ночное время дядя Вася лет 70 вахтер . За стойкой сидит скромная девочка молчунья . Вообщем расположение супер а так за эти деньги можно и нужно искать лучше отель .”

, Finland