Emirates Grand Hotel
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Emirates Grand Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- The maximum number of extra beds in a room is 1.
- All further older children or adults are charged AED 200 per night for extra beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!One child under 6 years stays free of charge when using existing beds.
- All children are welcome.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
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Important Notice
- Per UAE law, guests are required to present a valid Emirates ID or a valid passport upon check-in.<br><br>Please note that this is a dry hotel.<br><br>Please present the credit card used to make this reservation upon check-in at the hotel. If you are booking on someone else’s behalf, please contact the hotel directly for payment process information.<br><br>VAT will be introduced across the UAE on 1 January 2018. The rate is likely to be 5%. Should there be a change in the date of VAT implementation or in VAT rate, it will be added on guest bill upon departure.<br><br>Please note that for all bookings made starting from 4th December there is a mandatory New Years Eve gala dinner on 31 December 2017 which will cost AED 350 per person and AED 600 per couple. Children from 0 to 5.99 years old will be free of charge. Child from 6 to 11.99 years will be charged 50% of the price. Children 12 years old and above will be full charged (considered as an adult).
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Pets
- Pets are not allowed.
What guests loved the most
“Location of the hotel Cost of the hotel is so fair”
“Hotel staff very kind and professional. In particular Hosni from reception desk, David from Concierge and Thugrid of the cleaning staff.”
“I would like to thank cashier No 149 ... Kristem for her kind and her trust smile ”
“Location was their plus point, Booked a one bed apartment. Room was bit congested but living area has a good space. Overall it was a good stay.”
“The staff at the Front Desk specially Claudine were amazing. She upgraded us and gave a late check out as well :)”
“I would thanks the Egyptian guy ( Mustafa) he smiles all the time and willing to help all the customers ”
“The staff they are very professional especially Mahmoud from the reception ”
“The staff who cleaned my room was really friendly and did a great job. Thank you, Rubel Ahmed.”
“Great location. Good Value for money. The location allows you to use the Dubai metro and to easily access the DIFC tremendous food/drinks option in addition to Dubai Mall/Mall of the Emirates by metro. Nothing fancy, but it has all what you need. Clean, modern and well served.”
“The nice stuff in customers relation Elizapeth &Mario especially Also they extended check out up to 2 hours free of charge”