Embassy Suites Lubbock

5215 South Loop 289, Lubbock, TX 79424, USA
8.9 132 reviews
Scores
  • Cleanliness
    9.2
  • Comfort
    8.9
  • Location
    9.1
  • Facilities
    8.8
  • Staff
    9.4
  • Value for money
    8.3
  • Free WiFi
    7.9

Hotel map
Food & Drink
Breakfast in the room
Bar
Restaurant
Reception services
24-hour front desk
ATM/cash machine on site
Express check-in/check-out
Luggage storage
Internet
Internet via TV is available in all areas and costs USD 9.95 per 24 hours.
Free!Wired internet is available in all areas and is free of charge.
Free!WiFi is available in all areas and is free of charge.
Languages spoken
English
Spanish
Cleaning services
Laundry(Additional charge)
Daily maid service
Ironing service(Additional charge)
Dry cleaning(Additional charge)
Pets
Pets are not allowed.
Pool and wellness
Indoor pool (all year)
Swimming pool
Fitness centre
Outdoors
Garden
Parking
Free!Free public parking is possible on site (reservation is not needed).
Business facilities
Business centre
Meeting/banquet facilities(Additional charge)
Fax/photocopying(Additional charge)
General
Vending machine (drinks)
Air conditioning
Room service
Facilities for disabled guests
Safety deposit box
Lift
Bridal suite
Gift shop
Family rooms
Non-smoking rooms
Shops (on site)
Newspapers
Heating
Closest landmarks
Jones AT&T Stadium
4.9 miles
Closest airports
Lubbock Preston Smith International Airport
10.6 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Embassy Suites Lubbock accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 16:00 hours
  • Check-out
    • Until 11:00 hours
  • Children and extra beds
    • Free!One child under 2 years stays free of charge in a child's cot/crib.
    • Free!All children under 18 years stay free of charge when using existing beds.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • The maximum number of children's cots/cribs in a room is 1.
    • Extra beds are not available.
    • All further older children or adults are charged USD 10 per person per night when using existing beds.
    • All children are welcome.
  • Groups
    • When booking more than 9 rooms, different policies and additional supplements may apply.
  • Important Notice
    • You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.<br><br>Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
  • Pets
    • Pets are not allowed.

What guests loved the most

“Wonderful breakfast. Staff very friendly and helpful. Very comfortable beds.”

, USA

“staff was a lot better than most places food was good and employees were well trained and helpful will return in the furture if we are back in Lubbock”

, USA

“Really comfy beds, fantastic fresh breakfast, lovely big rooms, really helpful staff”

, United Kingdom

“Very clean, lots of towels. There was also a fridge and microwave in the room. Very convenient.”

, USA

“Food was great. But my favorite thing was the 55" High-definition television, which had a really nice picture while we were watching the University of Oklahoma squeak out a win versus my University of Texas Longhorns! I would have been really UPSET if I had to watch the game on a small "non HD" television!”

, USA

“Wonderful staff! Felt welcome within first 30 seconds! Comfortable bed! Best breakfast!”

, USA

“I was totally amazed by how friendly the staff was. We arrived late in the evening and you would have thought that it was first thing in the morning. Your staff is wonderful. We love how beautiful everything was and how clean it was.”

, USA

“Breakfast was great. There were a lot of choices and it was quick.”

, USA

“bed room separate from lounge area quiet large breakfst area”

, USA

“Breakfast is hit or miss. When ithe omelette bar is busy, it is s l o w. Otherwise it is great! Onsite laundry is normal size machines. I had to run out before my load was dried. A Chambermaid said no problem...she folded my stuff and placed it in my room.!!! Happy hour with complementary beer/wine and snacks is an added bonus. Only issue is stairs are for exit only. Cannot go UP stairs. Only elevators to go up. Slow and cumbersome process and a strike against those wishing to burn some calories.”

, USA