Embassy Suites Indianapolis Downtown
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Paid WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Embassy Suites Indianapolis Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 16:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- One child under 4 years is charged USD 15 per night when using existing beds.
- All children are welcome.
- There is no capacity for extra beds in the room.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>The property will be going through renovation works from Mon 26 Jun 2017 until Sun 31 Dec 2017. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“The staff was amazing from Max the Bellman to Ryan at the front desk.”
“There was construction going on but was not disruptive to our stay.”
“Nothing! For the price I paid it was like a broken down hotel. I booked a room for a double bed got there, got a room booked on the 17th floor with a King bed. Had to go back down to front desk was told they didn't have any available for an hour and it was almost 4:30pm. They HURRIED got one in 15 minutes barely cleaned the room as the person in there before left candy wrappers and they weren't picked up. The sink and toliet weren't clean and the room wasn't vacuumed. The manager went up to check the room prior to us getting it and gave the ok to put us in it?! The parking garage is under construction so parking is very limited. When u walk in the hotel looks like it is under major construction and looks like it shouldn't be open. We saw carpet rolls all other that had been taken up.”
“Would have been nice to know that facility was under construction Filthy, nasty and loud. Unacceptable and irresponsible to not inform the public”
“I really enjoyed the layout of the hotel and the friendliness of the staff.”
“The staff was happy and helpful. Breakfast and happy hour were excellent! Location was perfect for us!”
“Room was very nice and comfortable. As always complimentary breakfast and happy hour were great.”
“Construction surrounding the main lobby and dark and kinda gloomy. Overall the stay was pleasant”
“Wonderful location downtown within walking distance to many spots, landmarks, restaurants, etc.”
“Under remolding but the new rooms are great. Always friendly staff and great breakfast.”