El Hogar de Chocolate

Cascadas de Chamana, Parroquia Ulba 010151, Baños de Agua Santa, 180250 Baños, Ecuador
9.6 185 reviews
Scores
  • Cleanliness
    9.8
  • Comfort
    9.7
  • Facilities
    9.5
  • Staff
    9.7
  • Value for money
    9.3
  • Free WiFi
    8.6
  • Location
    9.5

Hotel map
Food & Drink
Snack bar
Special diet menus (on request)
Breakfast in the room
Wine/champagne(Additional charge)
On-site coffee house
Very good coffee!
Bar
Fruits
Chocolate or cookies(Additional charge)
Entertainment and family services
Indoor play area
Kids' outdoor play equipment
Babysitting/child services(Additional charge)
Children television networks
Books, DVDs, music for children
Board games/puzzles
Reception services
Luggage storage
Express check-in/check-out
Tour desk
Internet
Free!WiFi is available in public areas and is free of charge.
Languages spoken
Spanish
English
Cleaning services
Daily maid service
Ironing service
Laundry
Shoeshine
Dry cleaning(Additional charge)
Accessibility
Wheelchair accessible
Pets
Pets are allowed on request. Charges may be applicable.
Pool and wellness
Neck massage
Massage(Additional charge)
Body scrub
Beauty Services
Outdoor pool (all year)
Make up services
Light therapy
Manicure
Back massage
Spa and wellness centre(Additional charge)
Spa Facilities
Yoga classes
Waxing services
Hand massage
Head massage
Hot tub/jacuzzi
Full body massage
Solarium
Hair styling
Hair treatments
Foot massage
Foot bath
Pedicure
Pool/beach towels
Facial treatments
Body Treatments
Couples massage
Body wrap
Swimming pool
Spa/wellness packages
Sun loungers or beach chairs
Outdoors
Outdoor furniture
BBQ facilities
Sun terrace
Picnic area
Outdoor fireplace
Garden
Terrace
Parking
Accessible parking
Parking garage
Free!Free private parking is possible on site (reservation is not needed).
Secured parking
Kitchen
Shared kitchen
Business facilities
Meeting/banquet facilities(Additional charge)
Business centre
Fax/photocopying(Additional charge)
General
Gift shop
Heating
Shuttle service
Non-smoking throughout
Packed lunches
Room service
Facilities for disabled guests
Shuttle service (additional charge)
Non-smoking rooms
Shops (on site)
Shared lounge/TV area
VIP room facilities
Airport shuttle (additional charge)
Allergy-free room
Car hire
Safety deposit box
Family rooms
Grocery deliveries(Additional charge)
Activities
Evening entertainment
Fishing(Additional charge)
Games room
Hiking
Children's playground
Bikes available (free)
Cycling
Water sport facilities (on site)(Additional charge)
Kids' club
Horse riding(Additional charge)
Karaoke
Library
Bicycle rental (additional charge)
Closest landmarks
Tarabita
2.3 miles
Restaurants and markets
Chamanapamba
0.1 miles
Cafe Aleman
0.1 miles
Mega 9,9
1.2 miles
Natural beauty
Chamana
0 miles
Ulba
0.1 miles
Sendero Los SAuces
0.6 miles
Mirador el Tablon
3.1 miles
Mirador las Antenas
4.3 miles
Casa del Arbol
7.5 miles
Pailon del Diablo
9.3 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • El Hogar de Chocolate accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • 15:00 - 20:00
  • Check-out
    • 08:00 - 12:00
  • Children and extra beds
    • There is no capacity for extra beds in the room.
    • One child under 6 years is charged USD 45 per night when using existing beds.
    • All children are welcome.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • Pets
    • Pets are allowed on request. Charges may be applicable.

What guests loved the most

“Beautiful calm and relaxing place surrounded by gorgeous landscape. The room was very clean. The staff was wonderful. The breakfast was delicious and I couldn't wait to drink the coffee in the morning. It is a short drive to town. We loved and enjoyed the hot tub. I would definitely recommend El Hogar de Chocolate to anybody and would stay there again.”

, USA

“Owner Malu and all her staffCleanThe dogsBreakfastHiking trails”

, USA

“This is the best hotel to stay in Banos. They really do everything possible to take care of you. It is also a pleasant experience to meet and know Malu. Feng Shui every where and very relaxing.”

, Turkey

“Very friendly owner and staff, in a quiet location surrounded by trees, with 2 waterfalls in the property that can be reached easily.”

, France

“We always felt very comfortable in this small paradise. The service was very good and the employees were friendly. You need to love dogs if you stay there, personally I appreciate the effort and the dedication for the stray dogs who found a new home there very much. If you love nature and animals you will not find a better place to stay in Baños.”

, Switzerland

“Breakfast, dinner, hot chocolate, jacuzzi and the lovely dogs!”

, Singapore

“Hostess lovely, and went out of her way to do everything possible for us. Arranged a great canyoning tour, walks to waterfalls on property, and a massage on site. Beautiful property. Close drive to town.”

, USA

“We had a great and comfortable time. The room was very tidy and clean. The breakfast was a King's breakfast served to the bedroom! :) The owner was super helpful and kind. We will definately recommend this place to family and friends!”

, India

“The entire experience was perfect. Everyone there was so kind and accommodating. We were greeted like dear friends from the moment we arrived. And the breakfasts were delicious!”

, USA

“The surrounding, the welcome and constant attention of Malu, the owner, the excellent and spacious rooms with baloney, the environmental friendly approach, the lovely dogs”

, Belgium