“Being made to feel so welcome a valued guest nothing was too much trouble.”
“The staff are great, the room very nice it is just a great hotel”
“Fantastically kept hotel with loads of charm and class. Okay it's very expensive but they do spoil you rotten and everything was excellent including the fresh and plentiful breakfast. It's very Victoriana in its decor so there's not a lot of colour in the rooms but the wallpaper, bedding and carpets are top quality. All the staff are delightful and do their utmost to make you feel valued.”
“We absolutely loved our stay here. Staff was always friendly and helpful. Room services were excellent. Room was very comfortable and private and exceptionally clean. Bar was always a fun place to start or end your evening. The location is excellent, a 5 minute walk to the South Kensington Station. We had the Oyster Card so traveled all over London on the Underground tube and enjoyed the whole experience of traveling like true Londoners. “Mind the Gap”!”
“The service, especially Alex Shaw at front desk and Essley the master bartender were very helpful , friendly and warm. They went above and beyond their call of duty, even arranging nice upgrades for us at an unrelated property in England. Appreciated they had a gluten free menu at hotel.”
“The wonderful staff is what puts this property on top!”
“Room was very comfortable, a little small but not a real issue. Desk staff were very friendly and helpful, they took time to chat”
“Very nicely furnished and equipped room Late weekend breakfast Friendly and helpful staff Excellent location”
“An excellent hotel in a prime location. The staff were friendly from the moment we checked in, and the room was super. Some sweet touches such as little gifts left on our pillow at night and the waiter getting gluten free biscuits to go with my cup of tea. We didn't want to leave! We will certainly be returning.”
“Bed super comfortable, fabulous breakfast and very friendly staff ! Tiny hotel but really its feel like a home !!”