Eastern & Oriental Hotel
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Eastern & Oriental Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!Up to two children under 6 years stay free of charge when using existing beds.
- The maximum number of extra beds in a room is 1.
- Any type of extra bed is upon request and needs to be confirmed by management.
- All children are welcome.
- All further older children or adults are charged MYR 174.90 per night for extra beds.
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Important Notice
- Effective 1 June 2014, the Penang State Government will be imposing a local government fee of MYR 3 per room per night, payable directly to the hotel upon check in.<br><br>===<br>A prepayment non-refundable deposit equivalent to 30% of the total reservation amount is required to guarantee bookings made for 5 rooms or more. The property will contact you after you book to provide payment instructions.<br>A tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
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Pets
- Pets are not allowed.
What guests loved the most
“Everything- the presentation is inspiring. A 19th C beautiful building with 2st C facilities.”
“Large rooms with sea view. Serviced twice daily. Daily fruit supplied. Quite and relaxed. Great location. Amazing food and drinks for Happy Hour.”
“I love the tranquillity of the place and the good service offred.”
“Freeflow soft drinks from the minibar. Excellent service from hotel staff. Perfect bedding. Great sea view. Quiet and peaceful - no screaming kids! Buffet breakfast was an incredible spread.”
“Gracious, spacious suite with view of the sea. Friendly, helpful service throughout, especially in the heritage lobby (doormen) Beautiful outdoor pool area. Fabulous breakfast spread. Architecture of the heritage wing.”
“The rooms excellent as well as the service the canapes and free drinks at 5 were a nice touch. The pool excellent/”
“Helpfulness of ALL staff & free F& B offerings . Excellent spa.”
“Great hotel in a good location. The staff were very helpful and friendly. The pool was great, the kids loved it. Breakfast was good and the free cocktail hour a real bonus. Morning coffee (good capsule coffee) on the room balcony overlooking the sea was a great way to start the day.”
“Everything, from friendly staff to great facilities and amazing spread for breakfast.”
“I fell in love with the hotel! You can feel the glamour and the history, the staff is very friendly and professional, food is excellent! One of the best experiences of my life”