DoubleTree by Hilton Rochester

1111 Jefferson Road, Henrietta, NY 14623, USA
8.3 58 reviews
Scores
  • Cleanliness
    8.8
  • Comfort
    8.5
  • Location
    8.5
  • Facilities
    8
  • Staff
    8.6
  • Value for money
    7.8
  • Free WiFi
    6.4

Just off I-390 and north of the New York State Thruway, this hotel offers enjoyable facilities and convenient amenities just minutes from the downtown business district in Rochester, New York.Doubletree Hotel Rochester is 5 miles east of Greater Rochester International Airport. Attractions such as the Rochester Museum & Science Center, Seabreeze Amusement Park and the Seneca Park Zoo are nearby. Corporate offices such as Kodak, Bausch & Lomb, and Xerox are just a short drive away.Guests at the Rochester Doubletree Hotel will enjoy the indoor pool and the fully equipped, 24-hour fitness center. After working the 24-hour business center, guests can enjoy an evening cocktail in the relaxing Atrium Lounge. Bistro 252, located on-site, serves classic American fare in a casual setting for breakfast, lunch and dinner. With a stay at DoubleTree by Hilton Rochester in Rochester, you'll be within the vicinity of Bill Gray's Regional Iceplex and University of Rochester. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Rochester? This hotel has facilities measuring 10000 square feet (900 square meters), including conference space. A roundtrip airport shuttle is complimentary (available on request).

Hotel map
Food & Drink
Kid meals(Additional charge)
Good coffee!
Breakfast in the room
Restaurant
Bar
Reception services
Luggage storage
ATM/cash machine on site
24-hour front desk
Internet
Free!WiFi is available in all areas and is free of charge.
Cleaning services
Dry cleaning(Additional charge)
Daily maid service
Accessibility
Lower bathroom sink
Toilet with grab rails
Higher level toilet
Emergency cord in bathroom
Auditory guidance
Wheelchair accessible
Visual aids: Tactile signs
Pets
Pets are not allowed.
Pool and wellness
Fitness centre
Indoor pool
Swimming pool
Outdoors
Garden
Terrace
Parking
Free!Free public parking is possible on site (reservation is not needed).
Accessible parking
Business facilities
Meeting/banquet facilities(Additional charge)
Fax/photocopying(Additional charge)
Business centre
General
Pool
Fitness Center
Free Breakfast
Concierge
Business Center
Bar or Lounge
No Smoking
Handicap
Restaurant
Air-conditioned
Airconditioning
Heating
Newspapers
Non-smoking throughout
Gift shop
Lift
Allergy-free room
Airport shuttle (free)
Safety deposit box
Facilities for disabled guests
Air conditioning
Room service
Vending machine (snacks)
Vending machine (drinks)
Shuttle service
Shuttle service (free)
Closest landmarks
Rochester Institute of Technology
3.4 miles
University of Rochester
3.5 miles
The National Museum of Play
4.6 miles
Blue Cross Arena At the War
4.7 miles
George Eastman House
4.7 miles
Susan B Anthony House
4.8 miles
Rochester, NY Station
5.3 miles
Jones Square
5.7 miles
Edgerton Park
6.1 miles
Maplewood Park
6.8 miles
Most popular landmarks
Seneca Park
7.4 miles
Genesee Country Village Museum
15.2 miles
Restaurants and markets
Wegman\'s Food Markets
2 miles
Closest airports
Greater Rochester International Airport
4 miles
Buffalo Niagara International Airport
57.6 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • DoubleTree by Hilton Rochester accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • Free!All children or adults stay free of charge when using existing beds.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • Free!One child under 2 years stays free of charge in a child's cot/crib.
    • All children are welcome.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    • The maximum number of extra beds/children's cots permitted in a room is 1.
    • One older child or adult is charged USD 15 per night in an extra bed.
  • Groups
    • When booking more than 9 rooms, different policies and additional supplements may apply.
  • Important Notice
    • Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
  • Pets
    • Pets are not allowed.

What guests loved the most

“Good selection on the breakfast buffet. Comfortable bed, great shower. Loved the toiletries. Although the atrium was significantly changed since our last stay, it is still VERY relaxing to sit amongst the greenery. The staff is very friendly and welcoming. This is our third visit and we love it!”

, USA

“I've stayed at many Double Tree's over the years but this was the nicest so far. The first thing I noticed when I walked in was the smell. It smelled great, like they had a nice men's cologne pumping through the HVAC system. Then the staff was very friendly. I was checked very fast. The facility is really nice as well. I love the lobby/restaurant area. It was so bright with the huge skylight (I don't know what it's called). I noticed the pool was very small and in a really open area. I prefer the pool to be in a more private location but since I only slept at the hotel, I didn't have time to swim so it didn't bother me personally. My room was nice and clean and I liked the balcony area. I've never been in a hotel set up like that. It was cool. I would definitely stay here again and recommend it to others.”

, USA

“The room was clean and all items were functional. The continental breakfast was very good.”

, USA

“It's a really nice property, well kept and clean. The indoor pool and landscaping are lovely. We were there to visit family, and it wasn't more than 15 minutes away from everything. Beds are comfortable and shower works well. Friendlu staff, and no complaints. ”

, USA

“We liked the pool, the workout room and how comfortable the bed was.”

, USA

“Great Staff and beautiful room; very clean and up to date.”

, USA

“Hotel was clean and quiet. Location was good for getting downtown. Cookies are a nice touch.”

, Canada

“Very comfortable bed. Nice work out area. Nice warm pool.”

, Canada

“Everything was perfect. The welcome cookies were awesome. The staff was very helpful. The cars could be parked very close to the rooms.”

, India

“The front desk was very nice. The kids loved their cookies.”

, USA