DoubleTree by Hilton Queenstown
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- DoubleTree by Hilton Queenstown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- The maximum number of children's cots/cribs in a room is 1.
- One older child or adult is charged NZD 40 per person per night when using existing beds.
- All children are welcome.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- There is no capacity for extra beds in the room.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!All children under 16 years stay free of charge when using existing beds.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note the following policies for children's dining offers:<br><br>A child is classified as 16 years or younger.<br>1 child can dine free from the children's menu when 1 adult is purchasing a main meal from the main menu.<br>The child is entitled to a main and a dessert from the kids menu.<br>This offer is valid at Wakatipu Grill Dinner, Stacks Pub and Me&Mee only.<br>For breakfast, children under 6 year dine free.<br>For breakfast, children between the ages of 6 and 12 dine for half price at the buffet.<br><br>Free parking is available, subject to availability.
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Pets
- Pets are not allowed.
What guests loved the most
“The hotel is very new & clean. It is so easy to walk to the tranquil lakeside”
“Close to airport, modern, well equipped room and helpful staff”
“We were the guests of the day was treated so amazing. Have recommended the Hilton double tree to others”
“The property was up to the standard we expect from Hilton-Doubletree. There was a real oven as well as a microwave.”
“Breakfast was the only good feature of this hotel but you had to walk over to the other hotel for it. Road works on the access road to the hotel which had been going on for nearly 2 years often meant 5 minute delays getting to and from the hotel. We are Hilton Honors members which is supposed to give upgrades on arrival, but the room they put us in had an overpowering stench of room deodouriser that failed to disguise the smell of vomit, and a view of a concrete stabilized rock face. The alternate room was adequate but was next to a restaurant. I will never stay at a Hilton establishment again. Double tree by Hilton in Barcelona two years ago was great, but 4 subsequent stays in Hilton establishments have been poor.”
“EVERYTHING - friendly, clean, nice staff, great location, beautiful walking paths”
“Checkin and checkout was a breeze. Warm cookie was a pleasent surprise. Rooms are very nice and comfy with kitchen and living room.”
“Quiet room with comfortable bed, modern decor. Helpful and friendly staff. Wide range of breakfast foods, very tasty options. Classic vistas on north side.”
“Staff were very friendly and well versed in all the available facilities.The views from the room was wonderful.”
“The service was outstanding! The room was spotless. The view amazing! The parking was free! The shuttle into town was free! The housekeeper friendly! The bed SO comfy! The shower hot! The bath deep! The delivery of water and chocolate to our room daily - outstanding!”