“I liked the cleanliness of the hotel , everything was beautiful , I was very skeptical at first when I saw some pics online but those pics were an understatement!! The hotel was huge and beautiful! Even saw some celebrities staying there such as Cole off of Martin , Vivica Fox , and Towanda Braxton !!!”
“Very nice room with a view of downtown Houston. Restaurant food was very good.”
“I actually did not stay. I booked for daughter and granddaughter. They loved it”
“We like the view and the pool and the staff is really nice!!!”
“no waiting for elevators, everyone friendly, valet parking expedited with texting for departure, older hotel did not feel "old"!”
“Staff was extremely friendly and helpful. We loved our room! ”
“The staff was really nice, the rooms were clean. The food was amazing. Room was clean. The pool its big and nice. All the staff was nice. A great hotel to stay in with your family. Cookies its a plus. I really like the fact the they call you by your name and nake you feel welcome. I will be going back soon.”
“Clean, comfy bed, modern lobby. Shuttle to the mall is very convenient and on time. Friendly staff.”
“Being right next to Lakewood Church was amazing. Didn't even know it was there until we arrived. We'll definitely be back”
“The staff was rude. They actually hung up on me several times when discussing medical needs for my mother. Horrible customer service.”