DoubleTree by Hilton Grand Hotel Biscayne Bay

1717 North Bayshore Drive, Miami, FL 33132, USA
Scores
  • Cleanliness
    8.2
  • Comfort
    8.3
  • Location
    8.6
  • Facilities
    8.1
  • Staff
    8.2
  • Value for money
    7.5

Hotel map
Food & Drink
Breakfast in the room
Bar
Restaurant (à la carte)
Special diet menus (on request)
Breakfast options
Reception services
Concierge service
24-hour front desk
ATM/cash machine on site
Express check-in/check-out
Luggage storage
Currency exchange
Private check-in/check-out
Internet
Wired internet is available in public areas and costs USD 9.95 per 24 hours.
Languages spoken
Spanish
English
Cleaning services
Ironing service
Dry cleaning(Additional charge)
Laundry(Additional charge)
Pets
Pets are not allowed.
Pool and wellness
Sauna
Spa and wellness centre(Additional charge)
Outdoor pool
Fitness centre
Swimming pool
Hot tub/jacuzzi
Massage(Additional charge)
Outdoors
Garden
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs USD 30 per day.
Business facilities
Business centre
Fax/photocopying
Meeting/banquet facilities(Additional charge)
General
Non-smoking throughout
Shops (on site)
Car hire
Newspapers
Facilities for disabled guests
Vending machine (snacks)
Vending machine (drinks)
Air conditioning
Room service
Non-smoking rooms
Bridal suite
Allergy-free room
Barber/beauty shop
Lift
Mini-market on site
Safety deposit box
Family rooms
Gift shop
Activities
Tennis court

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • DoubleTree by Hilton Grand Hotel Biscayne Bay accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • 16:00 - 23:30
  • Check-out
    • 06:30 - 11:00
  • Children and extra beds
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    • Free!One child under 12 years stays free of charge when using existing beds.
    • All children are welcome.
    • All children under 2 years are charged USD 15 per night for children's cots/cribs.
    • All children under 16 years are charged USD 15 per night for extra beds.
    • The maximum number of extra beds in a room is 1.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • All further older children or adults are charged USD 15 per night for extra beds.
  • Groups
    • When booking more than 9 rooms, different policies and additional supplements may apply.
  • Important Notice
    • Guests under the age of 21 can only check in with a parent or official guardian.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
  • Pets
    • Pets are not allowed.

What guests loved the most

“There are 2 towers with a shared lobby. One tower is the hotel and the other is the condo units (which is also a residential building). We had the 2 bedroom, 2 bath condo unit. Very spacious, nicely decorated, comfortable beds and linens. Large balcony and great city view with a decent view of the bay. Good for family or 2 couples to stay. Central to the main attractions. Close to cruise port. The attached mini mall was quite handy. 4 restaurants with good food, little grocery and deli, liquor store, pharmacy, etc. In front of hotel is a marina that has water activity rentals and boat charters. Overall a very comfortable stay and we were quite happy with the accommodations. 8/10”

, Canada

“We stayed here between cruises. You could see the port from the balcony, the pool and hot tub area was fantastic, There are dinning options on the main floor, and shops. The Hop on Hop off (big bus) had a stop right outside the Hotel, which was awesome. It was only a 10 min cab ride back to the port, at a cost of $12.00 which was a better price than the hotel offered, and we choose our own time to leave. Would definitely stay here again if and when we are back in Miami.”

, Canada

“Great reasonable priced hotel. Stayed here the night before our cruse. Situated on the water so you can enjoy a beverage on the back deck and enjoy the fabulous view or take a nice stroll though downtown Miami”

, Canada

“The bed was indeed like a cloud. The shower was wonderful and quite spacious once inside.”

, USA

“Great hold over spot after cruise waiting to fly out later. Would stay longer in the future.”

, USA

“the bed was fantastic the pool and jacuzzi was fantastic too.”

, USA

“Staff were very friendly,we would definitely come back 🤗🤗”

, USA

“Like that bathroom was clean too to bottom... love it and the room was clean as well”

, USA

“The spacious condo was well appointed great views, very comfortable bed, great location. Had a small problem with the first condo and management attended to it immediately to our satisfaction and changed our condo. Plenty of places to eat and good service close by. Would be happy to stay there again.”

, Australia

“ I love the shower and the jacuzzi. I felt so relaxing! I also love the activities they for the visitors. The jetboat was cool!”

, USA