DoubleTree by Hilton Chester
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Cleanliness
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Comfort
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Facilities
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Staff
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Value for money
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Free WiFi
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Location
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- DoubleTree by Hilton Chester accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- There is no capacity for extra beds in the room.
- The maximum number of children's cots/cribs in a room is 1.
- All children are welcome.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- Free!One child under 4 years stays free of charge when using existing beds.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Cots are available on request.<br><br>The Marco Pierre White Steakhouse is open Tuesday to Saturday. The Garden Room and Terrace will be open 7 days a week.<br><br>Children's swim times are as follows:<br><br>Monday to Friday: 7:00 until 11:00 and 16:00 until 19:00.<br><br>Saturday, Sunday and Bank Holidays: 8:00 until 12:00 and 15:00 until 18:00.<br><br>Please note that the leisure facilities have to be booked in advance. Please contact the property for further information.
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Pets
- Pets are not allowed.
What guests loved the most
“Setting was fantastic. We used the Spa which was fabulous and we will be back”
“Very nice hotel with a modern touch, the restaurant was lovely! I requested items to be sent to my room for upon my return and the staff had forgot, I called for room service and received no answer from the staff after 6 calls to the careline and room service. I just felt as though the customer care factor was not there!”
“The room was nice shame about the view over the top of the building,Welcome cookies was an lovely touch”
“The receptionist upon arrival, Danielle, made us feel special. She should have some recognition She was friendly, professional, interested in us and expressed herself with an appropriate warmth.”
“Amazing spa facilities and massage! I can't get over how amazing and comfy the cushions are and the cookie on arrival was lovely”
“Lovely place to stay, ive stayed here a lot always enjoyed it.”
“Very impressive breakfast and restaurant refurbishment”
“Our room was lovely and had everything we needed and the hotel was beautiful.”
“Been there before just for a spa day whith daughter they were busy then as was having some work done allways promised myself I would go back with hubby as I loved the setting and it is a lovely hotel”
“Staff were super friendly and helpful and nothing was too much trouble Easy to book a taxi through the reception”