DoubleTree by Hilton Charlotte Gateway Village
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- DoubleTree by Hilton Charlotte Gateway Village accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 23:00
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Check-out
- Until 12:00 hours
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Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
- Free!One child under 4 years stays free of charge in a child's cot/crib.
- Free!All children under 4 years stay free of charge when using existing beds.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- One older child or adult is charged USD 10 per night in an extra bed.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note roll-away beds can only be accommodated in select rooms upon request in advance. See room descriptions for details.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“The hotel was clean with fantastically helpful staff. Good location, 20minute walk into central Charlotte. Safe area and felt comfortable the entire trip. On-site restaurant and room service is absolutely wonderful. ”
“Large and comfortable rooms. Welcome hot cookie and water was appreciated. Friendly and chatty reception staff. Helpful concierge.”
“They gave us weclome cookies! that was very sweet! room was very nice as per pictures of the hotel. Pool was good. they even left under the doors a letter with detailed invoice for the room cost, great! the staff at the reception desk is amazing!”
“Location was great for the purpose of our visit. Staff was friendly”
“The bed was comfortable. The facility was clean and comfortable as well”
“Great staff who go over and beyond to make your stay extra special. Comfortable and very clean rooms with plenty of towels and beddings you could be in the room for days without having to request more. All round excellent experience from start to finish”
“On the campus of JWU, really good communication via text, before, during and after our stay”
“The receptionist from New Orleans, LA was exceptional, Inormative and very helpful.”
“The hotel restaurant was a really great value. The front desk staff, especially Zoe, were helpful. We were able to leave our car in the parking garage while we attended the Panthers game.”
“The view from my room was of Bank of America stadium and i loved it!”