DoubleTree Resort by Hilton Hotel Penang

56 Jalan Low Yat, 11100 Batu Ferringhi, Malaysia

Hotel map
Food & Drink
Kid meals
Special diet menus (on request)
Snack bar
Bar
Bottle of water
On-site coffee house
Kid-friendly buffet
Restaurant (à la carte and buffet)
Entertainment and family services
Indoor play area
Babysitting/child services(Additional charge)
Kids' outdoor play equipment
Board games/puzzles
Books, DVDs, music for children
Reception services
Luggage storage
Tour desk
24-hour front desk
Currency exchange
Concierge service
Internet
Free!WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and costs MYR 15 per 24 hours.
Languages spoken
Malay
English
Chinese
Cleaning services
Laundry(Additional charge)
Daily maid service
Dry cleaning(Additional charge)
Accessibility
Wheelchair accessible
Lower bathroom sink
Toilet with grab rails
Higher level toilet
Pets
Pets are not allowed.
Pool and wellness
Outdoor pool
Massage(Additional charge)
Swimming pool
Spa and wellness centre(Additional charge)
Swimming pool toys
Fitness centre
Pool/beach towels
Outdoors
Outdoor furniture
Garden
Terrace
Parking
Secured parking
Parking garage
Free!Free private parking is possible on site (reservation is not needed).
Business facilities
Fax/photocopying(Additional charge)
Meeting/banquet facilities(Additional charge)
General
Family rooms
Airport shuttle (additional charge)
Safety deposit box
Lift
Newspapers
Mini-market on site
Room service
Paid WiFi
Shops (on site)
Air conditioning
Shuttle service (free)
Designated smoking area
Facilities for disabled guests
Shuttle service
Non-smoking rooms
Activities
Kids' club
Beach
Entertainment staff
Children's playground

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • DoubleTree Resort by Hilton Hotel Penang accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • All children are welcome.
    • All children under 16 years are charged MYR 70 per night for extra beds.
    • Free!All children under 2 years stay free of charge for children's cots/cribs.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    • All further older children or adults are charged MYR 70 per night for extra beds.
    • The maximum number of extra beds in a room is 1.
  • Groups
    • When booking more than 9 rooms, different policies and additional supplements may apply.
  • Important Notice
    • Please note from 1 June 2014, a Heritage Tax of RM3 per night will be collected upon check-out.<br>A tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
  • Pets
    • Pets are not allowed.