Diplomat Hotel and Business Center
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Diplomat Hotel and Business Center accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- The maximum number of extra beds in a room is 1.
- All children are welcome.
- Free!All children under 12 years stay free of charge for extra beds.
- All further older children or adults are charged KZT 10000 per night for extra beds.
- Free!One child under 12 years stays free of charge when using existing beds.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
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Important Notice
- Please note that the spa centre works daily from 07:00 until 00:00.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Diplomat Hotel and Business Center in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“- really perfect helpfull staff - good atmosphere - great location: Beyterek to visit, super-market to buy presents - good breakfast, was only 10usd to order to the room”
“Very convenient location for the business purposes.”
“The hotel's location is great. The staff is very friendly and the spa/gym is great.”
“Bed was stinking and Bed Linens were dirty and filthy. There was no Breakfast available. I can not say anything which I liked there. I will never visit or recommend this hotel again.”
“Well located and I got a very good rate; close to good restaurants. Excellent, spacious room with wonderful views.”
“Room was super spacious and the hotel is generally alright but a bit old and overpriced for what it is. However, excellent location, and cool rooftop bar with a nice view of the city.”
“The location was perfect as it is close to the government offices.”
“The Hotel is located in the center of the city, next to Beyterek tower. Nobody can dream of better location. There was a nice view of the tower and skyscrapers horizon from the breakfast terrace. But it was quite cold and rainy in July and we were forced to take breakfast inside. Rooms are very specious but a bit old-fashioned. Staff is very attentive.”
“Staff were very helpful in arranging transport etc. Also my luggage had been lost by the airline, the hotel staff were so helpful in arranging extra toiletries, dry cleaning etc.”
“More business oriented but the rooms were spacious and staff helpful, excellent location”