“Location is good. Building is historical landmark of the city, really very beautiful , but it needs work. The most unpleasant is bad management. You can't get information about hotel at the recaption. They even don't know which restaurant in the hotel works which doesn't . Famous Hellert spa is disappointment . Such a beautiful place, but again stuff and manegment is a problem, nobody would tell you what you have to do to get towels, which are not free, shower cap, which you need in the pool etc. actually you have to go back and forth to figure out this simple things, and the place is big, with a lot of stairs , cold in winter, and you will be already in bathing suit still trying to get a towel!!! Clean line is very poor, people in shoes from outside and barefoot people in the same area, and then going to the pool. Do it takes some afforts to organize some basic service!”
“Attached to gellert spa.good breakfast.good wi fi.professional staff”
“Staff helpful Hotel food was lovely! Breakfast was fantastic, lots of choice. Great walking distance to ‘central’ Budapest ”
“Amazing spa , very friendly hotel staff, fantastic building, location and beautiful views from all angles, so great to be able to open doors onto the balcony.”
“Doorman organising taxi where reception told us to walk!! Because Chinese leader was in town.”
“Very friendly and helpful staff. Central location, close to public transport. Beautiful building and interior, great atmosphere. Possibility to go to the bath from inside the hotel. Great view from the balcony over the river. The hotel is a little gem by the Danube with old-fashioned grandeur. I hope soon there will be plans for renovation to restore it to its full beauty, it would be a pity if it had to continue living off its past instead of proudly shining in the present.”
“We stayed at the hotel during the November weekend. The staff was very kind. The breakfast is excellent, continental, with a beautiful view of the bridge from the restaurant. The hotel's location is excellent. Nearby there is a public parking with a video control that costs 3000 forints per day.”
“Great staff,very friendly and welcoming.Room was a good size.Meals were very good.Spa was very good. Great transport links,metro and trams just outside.And lovely views from room.”
“The style of the building and the interior, it's classic Jugendstil. The staff are old-school and graceful. A beautiful experience, a capsule in time. Oh and the view from the breakfast room - the Freedom bridge and the Pesta... ”
“We enjoyed a superb meal in the restaurant one evening- and were serenaded by local musicians which added to our night! The breakfast was very good, a large choice of foods juices, hot drinks etc. Staff were efficient, polite and friendly in all areas of the hotel. We took advantage of the adjoining Gellért spa which was a great experience.”