Crowne Plaza Heidelberg City Centre
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
One of our top picks in Heidelberg.This 4-star-superior hotel provides stylish accommodation, a 5-minute walk from Heidelberg's historic Old Town. The Crowne Plaza Heidelberg offers free use of the pool and 24-hour gym. The sauna is available for a fee. Free WiFi is provided.The spacious rooms at the Crowne Plaza Heidelberg City Centre feature classic-style red and brown interiors. All rooms are air-conditioned and include satellite TV, a tea/coffee maker and a bathroom with bathrobe.An American-style buffet breakfast is served each morning from 06:30 in the Westcoast restaurant with its conservatory roof. The breakfast includes American pancakes and freshly cooked omelettes.Restaurant Westcoast offers dinner every day. Guests are also welcome to relax in the Gaudeamus bar and lounge, which features an informal atmosphere. Sports events are shown here on flat-screen TVs. Room service is available 24/7.On-site private parking is available for a fee at the Crowne Plaza Heidelberg. The A5 motorway is 10 minutes away. You'll be centrally located in Heidelberg with a stay at Crowne Plaza Heidelberg City Centre, minutes from Neckarwiese and Heidelberg Congress House. Featured amenities include complimentary wired Internet access, a business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Crowne Plaza Heidelberg City Centre accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and beds
- Children are welcome
- The maximum number of extra beds, cots and children allowed in existing beds is dependent on the room you choose. Please check your selected room for the maximum capacity.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Children ages 17 and under are only permitted in the pool area accompanied by their parents from Sunday-Thursday from 07:00-18:00 and from Friday-Saturday from 07:00-23:00.<br><br>Please note that the entrance to the property's on-site car park is located at Bahnhofstraße 7, at the rear of the hotel.<br><br>Please also note that access to the sauna is available for a fee.<br><br>Please note that children's breakfast prices vary based on age. Please contact the property for further details.
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Pets
- Pets are allowed. Charges may be applicable.
What guests loved the most
“Everything is very good. The position is very convenient for all purposes. We enjoyed the pool both mornings before breakfast. Good selection and quality at breakfast. Staff very friendly.”
“The hotel was centrally located in the heart of the city. Hotel staff were friendly and nice. We would stay here again on our next visit. The relaxing pillow spray and lavender oils were a nice touch along with the chocolates on the bedside table.”
“Desk staff were very helpful - we arrived early and they found us a quiet room which we really appreciated. Nothing was too much trouble for them, from our requests for information to looking after our bags on the last day. Everyone was pleasant and helpful.”
“Great location, excellent breakfast and comfortable bed”
“Comfortable room and great staff who organised the hire of a bed hoist for my disabled partner. Good restaurant and lovely pool.”
“very responsive staff and relaxing kit beside the bed is super”
“The staff were very friendly and helpful. Our room comfortable with everything we needed Including tea making facilities. Breakfast was excellent!”
“The location was easy to find, and parking convenient. It was only a short walk to the historic district. Shops, a market and cafes were close by. The staff was friendly and helpful, and the room was clean and of the quality consistent with other Crowne hotels I've stayed in.”
“Old room, needs a rehab. Not very well clean. We had 2 queen beds, one of which was broken. Very uncomfortable and unpleasant stay.”
“Very good and clean rooms. Excellent and welcome receptions staff. The hotel is close to the downtown (Bismarkplatz & Hauptstrasse). Good poll and sauna in the ground floor. Bike rental nextdoor.”