“I loved everything about the hotel. The staff were very helpful and friendly. The hotel itself is impressive.”
“I requested a upper floor room and was given the best room and view of the hotel”
“The room was the best part of the stay. The bed was incredibly comfortable. The food pricing at the restaurant was acceptable. Some staff were cordial, others were nice.”
“Hans was great. He welcomed me as an IHG Gold member. He treated me like that actually makes a difference. At many properties, you get a bottle of water. He upgraded my room and comped the parking. Way to go Hans. Makes me want to come back to another IHG hotel.”
“Lobby has a small waterfall, which I particularly liked. The room and bathroom were clean.”
“staff very accommodating on all our questions and requests”
“I liked the kitchen area, the spacious rooms, the comfy beds, the shower”
“The gym was lovely and clean, one of the best hotel gym's I have seen.”
“close to casino, easy access to highway, good restaurants close by, close to central Ottawa (parliament buildings etc)”
“Pillows nice. .separate door bathroom to bedroom ..shower was nice..no shower cap!”