Crown Promenade Melbourne
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- BankcardCrown Promenade Melbourne accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 11:00 hours
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Children and beds
- There is no capacity for extra beds in the room.
- Children are welcome
- There is no capacity for cots in the room.
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Important Notice
- Please note that full payment is required upon arrival. An additional $100 bond per night is also required.<br><br>Please note that there is a 1.2% charge when you pay with a credit card.<br><br>Please note that check in is only available for guests over 18 years of age. Guests under the age of 18 must be accompanied by a parent or an official guardian. You must show a valid photo ID and credit card upon check-in. This photo ID must be in the same name as the guest's name on the booking confirmation.<br><br>Please note that Crown Promenade Melbourne requires an AUD 100 credit card pre-authorisation or AUD 200 cash deposit upon check in to cover any incidental charges.
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Pets
- Pets are not allowed.
What guests loved the most
“The staff were warm and friendly, the view was lovely and the bed really comfortable, also closeness to all the crown complex, really loved the pool!”
“The pillows haha, The conservatory restaurant was fantastic. Used the spa for the first time. The gym area is also good.”
“Location was excellent - close to everything for travelling around the city. Room was good, beds and pillows excellent. No noise from traffic and good blackout curtains. Across the road from the casino if you want to have a gamble”
“Loved the views and location and very pleasant staff”
“Bed was amazing, super comfy room was very underwelming for price location was excellant staff were very friendly and helpful though the valet area was having roadworks happening Checkin took forever”
“It's was perfect lovely place to stay and friendly staff”
“bedding was comfortable, air conditioning was great.”
“Hotel pool was amazing. We got a free upgrade to the Metropol and was amazing”
“The staff were wonderful & the pool was great!”
“The sheet ended up off the inner doona which we ended up sleeping with We found this to be uncomfortable as it was quite coarse and also quite unhygenic. For the amount you pay to stay the night we were expecting much better bedding.”