Crown Metropol Melbourne
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Crown Metropol Melbourne accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 11:00 hours
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Children and beds
- There is no capacity for extra beds in the room.
- Children are welcome
- There is no capacity for cots in the room.
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Important Notice
- Please note that there is a 1.2% charge when you pay with a credit card.<br><br>Hotel registration and check in is available only to guests who are not prohibited from entering the hotel, are 18 years of age or over, and are recorded on the reservation at the time of booking.<br><br>You must show a valid photo ID upon check in. This will be recorded by the property.<br><br>For guests paying with cash, EFTPOS or debit card, upon check-in a payment for accommodation is required in full (if not prepaid in advance), plus an additional $200 per night is required as security for any incidental costs, including damage associated with the room.<br><br>If staying in a premium room type, an additional credit card pre-authorisation of $500 per night, not exceeding $2,000 for bookings of more than 4 nights is required as security for any incidental costs, including damage associated with the room.<br><br>In all other room types, an additional credit card pre-authorisation of $100 per night is required as security for any incidental costs, including damage associated with the room.<br><br>Purchases made throughout the stay must be paid for when ordered.
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Pets
- Pets are not allowed.
What guests loved the most
“Location and staff were great”
“We booked in June and requested a room as high as possible. We were very pleased to get a room on the 25th floor. The room was very clean and comfortable.”
“The location is very easy access almost everywhere. The swimming pool is awesome with the view from above.”
“The attention to deatil with the all of the services was exceptional..nothing was not thought about. Staff covered every aspect of the stay at the time of check-in. The service and attention in the lounge was excellent..nothing was too much trouble.”
“Have stayed at this accommodation before and have found it very comfortable, clean and staff very friendly.”
“the bed was comfortable but they had very large sheets on a queen bed and when i hopped in, the sheets came out and looked very messy, my sister had a queen bed also and the same thing happened to her bed, as i have been in hospitality running a bed and breakfast i thought it was very untidy. We are not messy in a bed but it looked terrible when I got up. Definately the wrong size sheet or you need fitted sheets.”
“Liked the service and the facilities. THe cleanliness of the rooms. The location as well”
“The pillows were very comfy, the breakfast was amazing exactly what we needed after a long work day/night and check in and out was quick.”
“Size of room. Pool area was beautiful. Ease to get to casino etc.”
“We got a nice view from our room. Friendly desk staff to help us heck in early”