Country Inn & Suites by Carlson Chicago/Matteson
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Country Inn & Suites by Carlson Chicago/Matteson accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!Up to two children under 18 years stay free of charge when using existing beds.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- One older child or adult is charged USD 10 per night in an extra bed.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All further older children or adults are charged USD 10 per person per night when using existing beds.
- One child under 2 years is charged USD 10 per night in a child's cot/crib.
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Important Notice
- Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are allowed on request. Charges may be applicable.
What guests loved the most
“THE STAFF WAS EXTREMELY FRIENDLY AND HELPFUL.....THE ACCOMODATIONS WERE VERY NICE....LOCATION WAS EASY TO FIND.... AND THE SHOPPING AREAS CONVENIENT....”
“Location was conveniently located to highways, a few restaurants, services, and my destination. The whole staff was very pleasant.”
“I really like the customer service, staff was friendly and always spoke. The assisted us whenever we had a question. Overall we would like to book our family reunion to have rooms at this location. Its in a good location and has all the stores and restaurants that we like very close that you can walk to them if needed.”
“Bed was nice and the pillows were great. The staff was very friendly and informative of the location”
“I loved the location, the friendliness and professionalism of the staff, the room layout and comfort and the overall cleanliness of the hotel. I will definitely stay there again.”
“Unusually good free breakfast, included several hot dishes which were different each day. Comfortable room with desk, armchair, and fridge. Solid WiFi.”
“The room layout and size were great and the room was clean. The free breakfast was fresh and tasty and there was a good variety! The location was close to everything. The staff were pleasant and friendly.”
“The staff was very friendly. They helped us with all our needs.”
“I liked the staff and I like how the room. Was so clean”
“The breakfast was good, and the housekeeping and maintenance staff was friendly.”