Country Inn & Suites By Carlson West Bend

2000 Gateway Court, West Bend, WI 53095, USA
8.1 52 reviews
Scores
  • Cleanliness
    8.1
  • Comfort
    7.9
  • Location
    8.5
  • Facilities
    7.9
  • Staff
    8.7
  • Value for money
    7.6
  • Free WiFi
    8.2

Hotel map
Food & Drink
Fruits
Chocolate or cookies
Entertainment and family services
Children television networks
Reception services
Luggage storage
24-hour front desk
Internet
Free!WiFi is available in all areas and is free of charge.
Cleaning services
Daily maid service
Dry cleaning
Accessibility
Wheelchair accessible
Visual aids: Braille
Toilet with grab rails
Pets
Pets are not allowed.
Pool and wellness
Hot tub/jacuzzi
Shallow end
Indoor pool
Swimming pool
Heated pool
Outdoors
Picnic area
Outdoor furniture
Parking
Accessible parking
Free!Free public parking is possible on site (reservation is not needed).
Business facilities
Meeting/banquet facilities
Fax/photocopying
Business centre
General
Non-smoking rooms
Lift
Air conditioning
Safety deposit box
Vending machine (snacks)
Newspapers
Heating
Vending machine (drinks)
Facilities for disabled guests
Designated smoking area
Non-smoking throughout
Activities
Library
Closest landmarks
Fox Hill Ski Area
3.1 miles
Heiliger Huegel Ski Club
11.6 miles
Concordia University Wisconsin
18.7 miles
Restaurants and markets
Texas Roadhouse
0.1 miles
Buffalo Wild Wings
0.1 miles
Pick N\' Save
0.5 miles
Natural beauty
Milwaukee River
3 miles
Little Switerland
15 miles
Closest airports
General Mitchell International Airport
34.1 miles
Dane County Regional
60.2 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Country Inn & Suites By Carlson West Bend accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • Free!All children under 17 years stay free of charge when using existing beds.
    • All children are welcome.
    • One older child or adult is charged USD 15 per person per night when using existing beds.
    • The maximum number of extra beds in a room is 1.
    • Free!One older child or adult stays free of charge in an extra bed.
    • Children's cots/cribs are not available.
    • Any type of extra bed is upon request and needs to be confirmed by management.
  • Important Notice
    • Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
  • Pets
    • Pets are not allowed.

What guests loved the most

“The lady in charge of the breakfast space was really sweet and accommodating. There was an elevator. It was close for traveling to shopping and downtown West Bend.”

, USA

“The room was clean and staff very helpful. The elevator door was a little slow in closing, but no big problem-just need patience. We like staying here and will continue to do so when in the area.”

, USA

“I liked the room and the staff. It is always a great experience when we stay there.”

, USA

“The breakfast selections were very good. Unfortunately the refilling of items was slow and when refilled not exactly warm (eggs). The hotel was very conveniently located, lots to do around the area and easy access to the highway. But please note if you hope to enjoy the indoor pool and hot tub be sure to find out if any travel ball teams will be there otherwise you will be competing with very rowdy and poorly attended children. In general the room was clean and tidy. Enough space but not spacious. I did expect more for the amount we spent per night.”

, USA

“I enjoyed the wide selection of breakfast foods that were available every morning!”

, USA

“Very friendly employees and the host in charge of breakfast the 3 days we were there went above and beyond. It had the warmest pool I have ever experienced at a hotel.”

, USA

“Staff was accommodating, received extras asked 4 & was not disturbed w/tag on door. Cindy Peters is great breakfast staff person. She kept everything clean,filled & helped anyone that needed help.”

, USA

“Comfortable bed! Breakfast had your basics and was reloaded often. Nice hot eggs and sausage! Cable was in HD. Right off the freeway and minutes from downtown West Bend. I'd definitely go again.”

, USA

“Friendly staff. The first night was quiet and relaxing and we enjoyed the whirlpool in our room.”

, USA

“The hallways were absolutely disgusting. The paint was on everything. Leaves a very bad impression”

, USA