Cosy Park Hotel
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- GreatwallPeonyDragonPacificJinCosy Park Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- All further children or adults are charged CNY 200 per night for extra beds.
- The maximum number of extra beds in a room is 1.
- Any type of extra bed is upon request and needs to be confirmed by management.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
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Important Notice
- The property provides free shuttle service to West Lake.
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Pets
- Pets are not allowed.
What guests loved the most
“1. the room was missed out and I have to settle for a lower class room with window that half blocked by adjacent pitched roof structure, 2. my friend was greeted by empty wine bottles, cigarette outside the balcony in his room that I have paid a premium rate with the Garden view in room 809. 3. breakfast was not even ready at 7 am when it stated 7am on 29 August. its finally get things moving at 7.20 am, by then we are leaving for business trip at 7.30am 4. the staff are mostly all school part-timers that are not sure of everything and anything. 5. last but not least, I was not waken up by the wake up call which they did not make the call on 31 August the day I need to check out and catch a train - Room 205. 6. All of the above are not exaggerated otherwise you guys could go after me or hotel can sue me for my comments !!!!”
“very good hotel with new, nice , clean room with confortable pillow and bed. also breakfast is fine for western people . Excellent solution who would like to stay very closed at railstation.”
“I and my boyfriend have just been to this hotel. even if we've been to many countries and hotels but we've never found one like this hotel. we could say this hotel is very well decorated beautiful really new and clean and the staffs were very helpful.”
“Staff very helpful, but need more people that can speak english”
“The wonderful service provided by Alex in reception. He spoke English and was very kind and helpful, I would stay at Cosy Park again because of his attitude towards customers.”
“Great staff helpful even helped us rent bikes to ride along the river and parks.”
“nice room, clean, good staff, parking, variety of rooms offered”
“Breakfast was pretty good and the staff was very helpful. They called a taxi for me. We had a very late check-in without any problem.”
“Extra comfy bed, perfect welcoming by an English speaker who is entirely dedicate to guests and with an exceptional kindness. Perfect hotel.”
“The design of the hotel was really nice and gives a relax environment. The staff were helpful and polite. The room we booked is more focused for couples. I went with my mother and we found it a bit too ackward to find the tub next to the bed, shower and toilet with acrylic glass (see through ish). I had to leave the room when she was showing (hahaha). The hotel is so good that it was fully booked even on non-high season. The room rate included breakfast which was spectacular. It had western and asian food.”