Conrad Macao, Cotai Central

At Sands Cotai Central, Cotai Strip, Macau, Macao
Scores
  • Cleanliness
    9.4
  • Comfort
    9.4
  • Location
    8.9
  • Facilities
    9.2
  • Staff
    9.3
  • Value for money
    8.6
  • Free WiFi
    8.5

Get the celebrity treatment with world-class service at Conrad Macao, Cotai CentralLocated within the Sands Cotai Resort on the Cotai Strip, Conrad Macao features luxurious rooms with pool or city views. It offers 4 food and beverage options, a gym and a spa. Free private parking is provided.Within walking distance from casinos and a variety of retail options and attractions, it is only a 5-minute drive from Macau International Airport. An 8-minute drive leads to Macau Taipa Ferry Terminal. Macau City is a 13-minute drive awayElegant rooms at Conrad Macao are spacious and feature floor-to-ceiling windows. They come with a sitting area and are equipped with a flat-screen high-definition TV, an iPod docking station and Nespresso coffee machine. The private bathroom comes with double sinks, a separate shower and bathtub.After a long day out, guests can relax at Bodhi Spa where a variety of treatments and therapies await. There is also a hot tub, sauna and steam rooms available at the Health Club.International dishes are served at the Grand Orbit Restaurant. Dynasty 8 offers a menu of Chinese delicacies. The Lobby Lounge offers the option of afternoon tea or evening cocktails. Conrad Macao, Cotai Central is a world-class contemporary luxury resort located in Sands Cotai Central. Conrad Macao offers a truly personalized level of service that anticipates and meets the needs of our guests, whether staying for business or leisure, to create a unique and unforgettable experience. Named a Forbes Travel Guide Five-Star hotel in last year, our hotel also was recognised as one of the Top 25 Luxury Hotels of China by TripAdvisor Travelers' Choice® award 2015.The colour scheme of our room are freshly decorated in bright and light colours that are welcoming . Guests of the hotel can easily visit Macao's cultural and heritage areas, stay entertained with direct access to restaurants and boutiques, or relax at the pool deck, health club or spa. The Conrad Concierge provides services in your way; to deliver flawless service tailored to your individual requirements,so that you'll enjoy a stay in the most luxurious way - your way. When you stay at Conrad Macao Cotai Central in Cotai, you'll be connected to the convention center and minutes from Sands Cotai Central and Hard Rock Casino. This 5-star hotel is close to University of Macau and Macau Tower. Make yourself at home in one of the 636 air-conditioned rooms featuring refrigerators and LED televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.Amenities Take time to pamper yourself with a visit to the full-service spa. Before a night out at the casino, the 4 outdoor swimming pools are a perfect way to relax and recharge. This hotel also features complimentary wireless Internet access, concierge services, and shopping on site. Enjoy a meal at one of the hotel's dining establishments, which include 8 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times, and a ferry terminal shuttle is also provided at no charge.

Hotel map
Food & Drink
Snack bar
Bar
Restaurant (à la carte and buffet)
Great coffee!
Reception services
Ticket service
Concierge service
ATM/cash machine on site
24-hour front desk
Currency exchange
Express check-in/check-out
Luggage storage
Tour desk
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
Chinese
English
Cleaning services
Daily maid service
Shoeshine(Additional charge)
Laundry(Additional charge)
Ironing service(Additional charge)
Dry cleaning(Additional charge)
Pets
Pets are not allowed.
Pool and wellness
Outdoor pool (seasonal)
Sauna
Fitness centre
Massage(Additional charge)
Hot tub/jacuzzi
Swimming pool
Spa and wellness centre(Additional charge)
Parking
Free!Free private parking is possible on site (reservation is not needed).
Business facilities
Business centre(Additional charge)
Meeting/banquet facilities(Additional charge)
Fax/photocopying(Additional charge)
General
Pool
Child Activities
Concierge
Fitness Center
Business Center
Bar or Lounge
Casino
Restaurant
Spa or Sauna
Air-conditioned
Non-smoking rooms
Facilities for disabled guests
Designated smoking area
Gift shop
Family rooms
Room service
Safety deposit box
Airport shuttle (free)
Newspapers
Lift
Air conditioning
Shops (on site)
Activities
Casino

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Conrad Macao, Cotai Central accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • Until 11:00 hours
  • Children and extra beds
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    • Free!One child under 2 years stays free of charge in a child's cot/crib.
    • One older child or adult is charged HKD 287.50 per person per night in an extra bed.
    • Free!One child under 17 years stays free of charge when using existing beds.
    • All children are welcome.
    • The maximum number of extra beds/children's cots permitted in a room is 1.
  • Groups
    • When booking more than 9 rooms, different policies and additional supplements may apply.
  • Important Notice
    • Please note that a maximum of 5 rooms per person may be booked in each complete booking transaction. Certain room types may have a lower maximum of rooms that can be booked.<br><br>Please note that name changes after reservation have been made are not permitted.<br><br>Please note that a valid credit card is required for completing the transaction online. No Virtual Credit Card will be accepted.<br><br>Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.<br><br>Please note that once booking is completed, hotel will be entitled to debit your credit card. The physical credit card used to pay for room(s) must be presented by the cardholder for verification at check-in.<br><br>Please note that guests aged under 18 years old must be accompanied by adults (aged above 18 years old) when book at this hotel.
  • Pets
    • Pets are not allowed.

What guests loved the most

“Amazing stay in Macau; room, breakfast, staff... everything was perfect! Probably best hotel I've ever been!”

, United Kingdom

“The service is top notch. All stuff are very personal and extremely helpful. 10+ for service.”

, Hong Kong

“The staffs are friendly and sincere! Especially the house chamber male attendant, he is very sweet and polite!”

, Hong Kong

“An excellent experience at this lovely hotel. Free hotel shuttle back and forth to ferry terminal. Beautiful room, very comfortable, all the necessary amenities. Friendly and efficient staff. Concierge service excellent for local transportion help (bus pass for public bus), purchase of ferry tickets, etc. Direct access by pedestrian walkways to Venetian and Parisian casinos. After visiting these frantic, overcrowded places, it was wonderful to come home to the more peaceful ambience of the Conrad !”

, France

“Booked two rooms that hotel accommodated to be on same floor.”

, USA

“Breakfast was good and with good quality food. Staffs are politely and welcome. Everything in the room detail planed. I am delighted with the welcome candy.”

, Hong Kong

“Excellent service received from Isaac from Reception. Room is big, clean and the night view is amazing. I will definitely love to stay here again! Free bus shuttle service to the airport and ferry terminal is available but there's a timing. Do check with the front desk for more info!”

, Singapore

“Nice place with surprises for the celebrants. THE BEST.”

, United Arab Emirates

“Furniture is a bit dated. But rooms are spacious and clean. Staff at reception and concierge are helpful and obliging.”

, Malaysia

“Staff. The welcome by Diogo was an excellent start. He was the perfect 'mein host'. Staff in general were polite, attentive and non-intrusive. Wi-fi. The addition of Handy, a complimentary personal mobile phone that can be used as a portable hot spot was a bonus well appreciated.”

, Australia