Comfort Suites The Colony - Plano West
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Comfort Suites The Colony - Plano West accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- There is no capacity for extra beds in the room.
- All children are welcome.
- Free!Up to two children under 16 years stay free of charge when using existing beds.
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Important Notice
- Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are allowed on request. Charges may be applicable.
What guests loved the most
“The hotel just needs some updates the beds were ok but the breakfast was horrible”
“Breakfast was ok. Nothing special. Cold eggs and not strong enough coffee but that's OK. The bed was comfy and the room very clean. I think they are renovating but its not messy. Small pool area with small hot tub great foe if the kids want to swim. Wanted to use the hot tub but it closed at 10:30. I will admit I wanted to steal the pillows. They are awesome.”
“Wonderful breakfast every day......eggs, fruit, waffles, excellent coffee The staff was very helpful”
“Staff was very helpful and friendly. Perfect location and very fair price”
“The guy at check in made it easy for us wish i knew his name staff was great will stay here time and time again while in the area”
“Bryan the check-in clerk was awesome. He made sure that me and my family was openly welcomed, comfortable with our stay,and afforded everything that we needed.”
“Staff in the night are very mean. They will charge you $25 for each pet, each night. If you have more than 2 people in the room they will charge $10 per person each night. They will charge fees for any little thing. The rooms were nasty and smelly. It's better to stay at the La Quinta down the road next to the walmart”
“The young lady that checked me in was wonderful! Very courteous even though there was an issue with my original reservation through Booking.com. She helped me out as best as she could and helped me through the process! It was my first time using !! I forgot my radio chargers when I called she had them waiting for me at the desk when I finally was able to get back and pick them up!! Wish I had gotten her name. Great hotel!!”
“It's a comfortable, modern facility, with spacious, well appointed rooms for the price.”
“Mr. Bailey at front desk was genial and most helpful with our reservations. Great guy!”