City of Dreams - Crown Towers Macau
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- City of Dreams - Crown Towers Macau accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!All children under 12 years stay free of charge when using existing beds.
- One further older child or adult is charged HKD 575 per person per night in an extra bed.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
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Important Notice
- Reservation must be guaranteed through a valid credit card (Netcard not accepted) upon its confirmation. The card holder must be a hotel registered guest. Upon arrival at the hotel, the card holder shall present the same card used for verification. If such card cannot be presented, payment must be settled through another credit card or in cash. Using a third party’s credit card to guarantee the reservation is not accepted.<br><br>For non-refundable bookings, reservation must be fully prepaid through a valid credit card (Netcard not accepted) upon its confirmation. The card holder must be a hotel registered guest. Upon arrival at the hotel, the card holder shall present the same card used for prepayment of the reservation for verification. If such card cannot be presented, payment must be settled again, through another credit card or in cash. The amount previously debited as prepayment of the reservation will be refunded onto the same credit card. Using a third party’s credit card for prepayments is not accepted.<br><br>All room types could accommodate maximum 2 adults only. For any extra person staying in the room, please contact hotel directly.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform City of Dreams - Crown Towers Macau in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“This is one of the most luxurious and elegant hotels I have staid at and I have staid in countless 5 star hotels. It was amazing service and the rooms, the restaurants, the decor and the elegance of the place is impressive. Absolutely amazing place.”
“- Great view from the room - Great service - Tasty food (we ordered room service and it was very good) - Friendly staff - Accommodating staff (we were offered late check out until 2.30pm) - Good breakfast - Spacious bathroom - Great bath - Convenient place to stay for the House of Dancing Water show”
“The stuff was a A++ service. I will be back again.”
“The view from my room was excellent. It's convenience and not as crowded as some other hotels.”
“Very friendly and helpful staff. The room in Crown Tower are massive and beautiful, plenty of free water in the room with fresh bowl of fruits for free everyday in your room. The bathroom is very nice. Excellent room cleaning service. The breakfast is for guess only and it is superb with a great view. Great restaurant, great service.”
“Прекрасный вид из окна на весь Cotai и Venetian в частности из нечётных номеров.”
“酒店的服务人员很热情，因为宝宝有点不舒服，前台工作人员免费延迟到两点退房，下次再去澳门仍会选择入住新濠。”
“スタッフがとても親切。車椅子の母をホテル外（シティオブドリームズ内）のレストラン等まで押して案内してくれたり、非常に助かりました。 日本人には嬉しい大きなバスタブも。”
“넓은 방과 현대식 시설 시티오브드림 안에 있는 호텔이라서 마카오 어디든 셔틀버스가 다녀서 관광하기 편했음.”
“服务非常周到、细致，房间整洁、干净，前台接待工作人员非常有耐性，还亲自带我们到房间介绍房间的设施。还为我们打印好水舞间门票👍水舞间表演精彩难忘！”