Cititel Penang

66, Jalan Penang, 10000 George Town, Malaysia
8.0 1890 reviews
Scores
  • Cleanliness
    7.9
  • Comfort
    7.9
  • Location
    8.4
  • Facilities
    7.6
  • Staff
    8.4
  • Value for money
    7.5
  • Free WiFi
    7.5

Hotel map
Food & Drink
Bar
Good coffee!
Restaurant
Entertainment and family services
Babysitting/child services
Reception services
Luggage storage
Currency exchange
24-hour front desk
Tour desk
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
Japanese
Malay
Chinese
English
Cleaning services
Dry cleaning
Laundry
Pets
Pets are not allowed.
Pool and wellness
Swimming pool
Indoor pool
Parking
Free!Free public parking is possible on site (reservation is not needed).
Business facilities
Meeting/banquet facilities
General
Non-smoking rooms
Room service
Lift
Facilities for disabled guests
Air conditioning
Shops (on site)
Activities
Karaoke
Closest landmarks
Prangin Mall
0.5 miles
Komtar
0.5 miles
Rainbow Skywalk at Komtar
0.5 miles
1st Avenue Penang
0.6 miles
Khoo Kongsi
0.6 miles
Pinang Peranakan Mansion
0.6 miles
Wonderfood Museum
0.7 miles
Fort Cornwallis
0.8 miles
Penang Times Square
0.8 miles
Penang Jetty
0.9 miles
Most popular landmarks
Gurney Plaza
1.9 miles
Gurney Drive
2.1 miles
Straits Quay
2.9 miles
Penang Hill
3.9 miles
Kek Lok Si Temple
4.3 miles
Sunway Carnival Mall
4.8 miles
Penang Bridge
4.8 miles
Penang Hill
16.7 miles
Kek Lok Si
17.4 miles
Queensbay Mall
18.3 miles
Restaurants and markets
Komtar
0.6 miles
Closest airports
Penang International Airport
9.4 miles
Sultan Abdul Halim Airport
53.7 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Cititel Penang accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 14:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • The maximum number of extra beds/children's cots permitted in a room is 1.
    • Free!One child under 2 years stays free of charge in a child's cot/crib.
    • All children are welcome.
    • Free!All children under 6 years stay free of charge when using existing beds.
    • One older child or adult is charged MYR 92.80 per person per night in an extra bed.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • Important Notice
    • Please note that free Wi-Fi is available for 2 mobile devices per room.<br><br>===<br>Effective June 01, 2014, the Penang City Council will be imposing a fee of MYR 3 per room per night, payable directly to the hotel upon check in.<br>A tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
  • Pets
    • Pets are not allowed.

What guests loved the most

“Room was cozy and small. Bed was very comfortable. Lobby was clean and beautiful. Perfect location we walked around the city for no problems. It is so near with all the amazing food penang have to offer. I just love it.”

, Malaysia

“1. Good service with a warm smile 2. Good ambience 3. Good location; easy access to local food and main attraction around”

, Malaysia

“The customer services is good. The breakfast is excellent.”

, Malaysia

“Don't go to Penang, very old, no infrustructure, stay 2 nights maximum, see the Entopia, but nothing else, don't go to the Upside Down Museum, don't go to Tropical Spice Garden. There is nothing to see.”

, China

“The staff were wonderful. Excellent breakfast. No comfy seats to sit in Lobby. Inside Pool.”

, United Kingdom

“I came to penang for short vacation with my family and we booked 2 rooms at cititel. The room was very clean and comfirt enough for us(we request for connected room). Very satisfied with the breakfast, they served variety of food and delicious too. And the stafs are very friendly and helpful. The location of the hotel is in center of town so there is no problem to find place to shops and food.”

, Malaysia

“The room is nice and cosy, and the location is perfect”

, Malaysia

“Staff were always helpful with any needs we had. We have stayed here several times previously and it is now our preferred Penang Hotel. Great Tailor in ground floor near restaurant. Love the pool and gym.”

, New Zealand

“Clean room with great sea view, welcomed with cute towel art from HSKP attendant, great location as near to the travel destinations, restaurants and bus stops ”

, Malaysia

“we did not take breakfast. beds and room on second night were not cleaned well. trash bins have not been emptied.”

, Thailand