Citadines Uplands Kuching

Policies

• Cancellation/prepayment
  • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.

• Cards accepted at this property
  • Citadines Uplands Kuching accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

• Check-in
  • From 15:00 hours

• Check-out
  • Until 12:00 hours

• Children and extra beds
  • Any type of extra bed is upon request and needs to be confirmed by management.
  • The maximum number of extra beds in a room is 1.
  • Children cannot be accommodated at the hotel.
  • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • All further adults are charged MYR 106 per night for extra beds.

• Important Notice
  • Please note that each apartment is only provided one parking space.<br><br>A security deposit via cash or credit card pre-authorisation is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.<br><br>Please note that this property does not accept a third-party credit card, debit card or company payment card.<br><br>The credit card used to make this booking and payment must be presented upon check-in with a valid photo identification of the same name. Lest, a new full payment must be made upon check-in on an alternative card or cash.<br>A tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>

• Pets
  • Pets are not allowed.