“The location and reasonable staff are the only advantage.”
“I am a regular visitor to this hotel. The location is good and the apartments are generally clean.”
“I booked an apartment: very clean, new, the mattress was perfect. IKEA modern style. The breakfast was very good too.”
“Chagala is most likely the best place to stay in Uralsk if you have a bit more money to spend, the apartments are clean and well furnished. Additionally the restaurant and bar is ideal if you don't fancy going out or cooking for yourselves, there is something for everyones tastes; sometimes the service staff can be little confused but ask a manager and they always are polite and correct any issues.”
“Location is quite central to the places I needed, close to the regional and city administrations. Excellent breakfasts. Supportive staff.”
“I was very surprised to find a hotel like this in a small town like Uralsk. Very good value hotel, in a quiet but central location. Good atmosphere, and restaurant was very good, serving Western dishes. The room was a good size and comfortable, if a bit dated. Heating came on my second day and it was more than adequate for the time of year (October).”
“We like the convenience of where the Chagala is located and the option of reserving apartment like accommodation.”
“We really like the hotel. This was our second time staying there, and it was a pleaseure to stay at Chagala Hotel.”
“The staff were very helpful and most spoke english. The rooms where basic but roomy and clean. The television channels had english news channels which is always nice for non Russian speaking people. The onsite restaurant (Hugos) had really great food (even some Indian dishes!) and the waiters were very friendly.”
“Very hospitable and friendly personnel. Perfect experience of all Chagala quality management. Nice kitchen.”