Castello Del Nero Hotel & Spa
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- ATM cardCastello Del Nero Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- The maximum number of extra beds in a room is 1.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- All further older children or adults are charged EUR 90 per night for extra beds.
- All children under 12 years are charged EUR 45 per night for extra beds.
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Important Notice
- When booking more than 5 rooms, different policies and additional supplements may apply.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Castello Del Nero Hotel & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p><p>If you require an invoice when booking a prepaid rate, please write this request and your company details in the <b>Ask a question</b> box.</p><p>In the event of an early departure, the property will charge you the full amount for your stay.</p><p>You are advised to bring your own vehicle as this property is not serviced by public transport.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“An unusually good combination between the old medieval structure of the castello and the modern addition. Beuatifully situated on the top of a hill with excellent fesh air.”
“The hotel is a dream tucked away in Tuscany. The views are spectacular from everywhere. The staff was very attentive and friendly. The room was very spacious and the bathroom was almost as big as the room itself. Would stay there again.”
“Beatyful surroundings. Nice walks. Spa is excellent.”
“One of the rare cases in Tuscany, when price corresponds to quality and service, proven. LIked this place, service and staff are exceptional, price would like to have a bit less (as usual). Really cool place and hope, will be back.”
“Amazing service from la taverna restaurant staff, and the hotel”
“This hotel has the most amazing view I've ever seen. It's beautiful, the staff is very helpful and kind and there are many places close by to visit. There are two restaurants inside the hotel, one is Michelin starred, the other one is more casual and very very good as well. Looking forward to coming back next year.”
“Fabulous location with a great view over the Tuscan landscape and the hotel's own olive and wine plantations. The typical local building has been nicely transformed into a luxury hotel including waste space for sun bathing, pool and one of the best SPA's in Italy (I was told) and two restaurants.”
“I loved EWa, the massage therapist. One of the best massages I've ever had! Anotonella was also so kind at spa reception.”
“The service provided by all staff was superb. Excellent spa. Restaurant Torre was exceptional. The attention to detail by the staff was excellent. No complaints. We had a perfect and relaxing stay”
“The most beautiful place, the gardens, views, room, staff, the breakfast - everything was on point and what you would expect. To be honest, I mostly booked the hotel as we were dining at the Michelin Star restaurant and thought the hotel prices were steep however I can now say it was worth while. My partner ordered still water with dinner - I had sparkling - when we returned to our room, one side had still, the other sparkling - when good service becomes great! We were served at reception by a trainee and even she was perfect! Great effort guys!”